ServiceNow Business Analyst currently required for a leading Global Financial Services business in Central London on a Permanent basis. You will be able to demonstrate strong client facing skills, great stakeholder management and a proven track record in eliciting requirements within Service Transformation or Service Tooling projects. In addition to the classic Business Analysis skills need this person will have a background within ServiceNow implementations with an appreciation for both the technical and functional aspects of a successful delivery. Preferably you will also have a keen appreciation for the wider Service Management world and hold ITIL certification. This is a great opportunity to join a leading Global Financial Services business and work with a highly experienced and professional team. By applying to this advert you are giving Etonwood Limited authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Etonwood Limited is acting as an Employment Business in relation to this vacancy.