Our client, one of the best motor trade employer in the UK, is looking to recruit an experienced Aftersales Bookings Coordinator
To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
To record vehicle details and service histories accurately and effectively operate a customer follow-up system.
Planning the optimum utilisation of workshop capacity in co-operation with the Service Manager and Workshop Controller.
Managing data on a day to day basis, downloading and importing Service lists and 1st/2nd/3rd phase contacts.
Contacting customers to book in for service work and routine maintenance.
Managing Visual Health Checks generated from the Service Department, contacting customers to follow up advisories and urgent work that has been advised.
The ideal candidate will have a passion for customer service and be full of enthusiasm and desire to succeed
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy.
We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Burnley, England, Lancashire, BB11, United Kingdom