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Contact Supervisor Team Leader


Contact Supervisor Team Leader
  • Employer:
    Surrey County Council
  • Reference:
  • Published:
    Thu 18/06/2020, 0:00 AM
  • Closing on:
    Thu 02/07/2020, 0:00 AM
  • Working Pattern:
    Full Time
  • Hours:
  • Salary:
    £35,382 per annum
  • DBS Check:
  • Location:
    GU21 4AS
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Job introduction

£35,382 per annum hour for 36 hours per week based at either at Shaw Centre in Woking and St Faith Centre in Leatherhead.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

About the role

Do you have understanding of the needs and vulnerabilities of children who have experienced trauma and separation from their families?

If so, join us as a Contact Supervisor Team Leader

Surrey Childrens Service is a multi-agency, multi-disciplinary service working with some of the county’s most vulnerable & disadvantaged children & young people & their families/carers.

Here at Surrey County Council we are looking to improve the experience of supervised contact for children and their families by raising our standards of practices. We have therefore redesigned the management and supervisory structure of our contact centres which are based at the Shaw Centre in Woking and St Faith Centre in Guildford.

As a Contact Supervisor Team Leader, you will oversee the day to day running of the centre, whilst also having an oversight of all referrals and service request with appropriate risk assessments. You will ensure your staff provide high quality child focused contact that is and in line with the councils statutory responsibilities .

By encouraging a collaborative approach with others, you will ensure the development of good communication channels with carers, relatives, social work teams and other agencies.

Being responsible for a small core team of contact supervisors plus a small number bank employees, your role will be to ensure staff supervision and training is prioritised so that they can carry out effect risk assessments. You will also be responsible for ensuring all contact supervisors are up to date with safeguarding training, are DBS cleared, have references and are fully trained and supported in working directly with children in the care of the local authority.

To be consider for the Contact Supervisor Team Leader you will need to demonstrate:

  • Experience of working directly with children an understanding of the needs and vulnerabilities of children who have experienced trauma and separation from their families.
  • Ability to assess, plan, implement and review strategies to meet the needs of children requiring supervised contact with their families.
  • Ability to deal appropriately and restoratively with  conflict.
  • Experience of supporting staff

For more information please find attached to the bottom of this advert a full job profile.

Additional information

Contact Details

For an informal discussion contact Debbie Searle by e-mail at [email protected] .

We look forward to receiving your application. 

Additional Information

The job advert closes at 23:59 on 2 July 2020

Interviews will take place w/c 6th July and w/c 13th July 2020

Company information

Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.

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Guildford, England, Surrey, GU1, United Kingdom

  • Ad ID:  14846387
  • Ad Type:  Offered
  • Posted on:  30/06/2020 13:37
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