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Salesforce Administrator


Job Category: IT Job Location: Guildford, Surrey, United Kingdom 2i Recruit are proud to be assisting a fantastic, rapidly growing Fintech organisation recruit a salesforce Administrator not only with outstanding technical knowledge, but also the drive to change our the companies operational experience and improve customer care. Role & Responsibilities Working with sales and operational teams to identify systems and process requirements and spot improvements Customise and maintain Sales Cloud and Marketing Cloud in line with Salesforce best practice Identify and implement improvements in user experience, data integrity and process automation Ensure all changes are adopted and embedded by clearly communicating and documenting the changes with/ for all relevant users Prepare and run tests and reports that highlight the health of the platform and make recommendations for the Salesforce roadmap Working closely with stakeholders to recommend and agree on technological solutions to meet business requirements Train Salesforce users on process and best Salesforce use Ensure process is followed consistently, provide education and feedback where appropriate Support the Mi function in developing insight and analysis of performance and process flows Identify methods to improve customer sales journeys and experience through better onboarding, pipeline management and improved user behaviour Assist with sales, marketing, partnerships and customer success enablement Leverage Salesforce to empower our sales and customer success teams to deliver high-quality service and first-class customer care Experience you'll gain: Full ownership of the Salesforce design and delivery in a high growth, ambitious organisation
- Stakeholder management across all business level from end-users to senior management Direct input into operation process and improvements Accountability and responsibility for operational improvements, and end-user training and development Experience & Attributes Required
- Extensive experience of the Salesforce platform and configuration
- Relevant experience working with marketing cloud would be advantageous
- Salesforce Certifications including Salesforce Admin & Advanced Admin
- Demonstrable experience designing, building and scaling operational systems
- A passion and ability to drive efficiency and consistency through automation If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

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Guildford, England, Surrey, GU1, United Kingdom

  • Ad ID:  18879297
  • Ad Type:  Offered
  • Posted on:  19/01/2021, 02:59
  • Ad views:  1
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