ServiceNow Technical Support - London We require a ServiceNow Technical Support Analyst with 8+ years (SA / M Level);- 2.5 to 3 years of ServiceNow relevant experience. : Service now Implementation Specialist & Admin Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional ) ) Good Communication and presentation skills, Client handling. Java Scripting knowledge and hands on experience on it. Hands-on with ITIL Process implementation. Service-now for custom Application Design & Development. Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. Hands-on design, development and deployment experience with the Service-now platform. Hands-on migrating data from different tools into ServiceNow. Hands-on to SNow Integration Good at creating required information for Reporting and Dashboards Knowledge of ITIL methodologies and processes. Technical Expertise : Creation of script based Assignment and Approval rule. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called. Creation of custom related list. Creation of Access Control List with the help of Scripting. Creation of Script based UI Policy and Client Script. Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate Querying the table by using Glide Record Referencing Glide List Debugging script Creating and customizing UI and pages using Jelly Working with complex Log Files. Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly Designing of Macros and Formatters. User Administration Web Service Integration User Interface Level Integration MID Server Integration Use of Import Sets for data loading from external file or database to the service-now.com Knowledge of ITIL V3 processes This is a 3 month contract based in Central London. Please forward your CV in Word format.
160, Du Cane Road, London, England, London, W12 0AN, United Kingdom