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Serving classified ads since 1985.
Serving classified ads since 1985.
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First Line Support Service Desk Analyst

  • Job Type: Contract
  • Salary Type: Daily
  • Salary: £100

Description

Are you looking to be a key member of a support team dedicated to keeping critical IT systems and services in working order? My client, a large multinational retailer, is looking for a passionate 1st Line Support agent to assist with end-to-end management of incidents and service requests either with a first-time fix or escalating to the appropriate member of the team. As a central point of contact, you will be business facing, monitoring and managing service requests, providing technical assistance and ensuring the business' expectations are exceeded. Required skills: - 6 months to 1 year experience in IT support - Experience with Active Directory and Office 365 - Demonstrable experience in infrastructure and application support - Experience of logging and classifying service requests - Experience using a ticketing system (preferably Service Now but on essential)
  • Salary: £100
  • Salary Type: Daily
  • Job Type: Contract

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Nuneaton, England, CV11, United Kingdom

  • Ad ID:  18862027
  • Ad Type:  Offered
  • Posted on:  18/01/2021, 02:57
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