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Are you looking to be a key member of a support team dedicated to keeping critical IT systems and services in working order? My client, a large multinational retailer, is looking for a passionate 1st Line Support agent to assist with end-to-end management of incidents and service requests either with a first-time fix or escalating to the appropriate member of the team. As a central point of contact,... This job was originally posted as www.totaljobs.com/job/91589371