Our client based in Morpeth is currently looking to recruit an experienced 1st Line Support Technician to provide assistance to the IT Department on a temporary basis. The hourly rate for this position is £10.52 and will start immediately.
Duties: - Provide technical support and resolution for all incidents reported across the group - Identify and solve common first-line level hardware faults and problems - Escalate faults to third level support, or third-party suppliers as required - Respond to alerts notified to the Service Desk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors.
The successful candidate will have previous experience working in a similar role, have proficient IT skills and be able to adapt to a fast-paced working environment.
You will work between 8am and 5pm Monday to Friday (Flexi), 37.5 hours per week with an early finish on a Friday.
Due to the location we recommend you have your own transportation.
Morpeth, Morpeth, England, Northumberland, NE61, United Kingdom