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Restaurant Manager


Job Introduction

As the Restaurant manager have total accountability for your own multi-million pound restaurant. We want individuals who will run the business in creative ways and take on the restaurant with a "run it like you own it" mentality. You are responsible for coaching, supporting and developing, driving sales and motivating and engaging your team. You have an amazing opportunity to shape a culture and environment where your team are totally motivated and have amazing career progression opportunities and give a world class customer experience.

Main Responsibilities

As a Restaurant General Manager for KFC you are the Number 1 Leader in our business. You are supported by a team who has the same enthusiasm, drive and commitment to ensuring your restaurant achieves the highest standards so to deliver continued growth. Through "beat year ago" mentality you will ensure you develop and communicate a breakthrough strategy which delivers outstanding business results but also creates an environment of recognition and fun. You will successfully lead the management of all aspects of your KFC restaurant through coaching, developing, motivating and engaging your team and creating a culture to be proud of.

Key job functions include:
  • Leading and managing all aspects of your team
  • Having complete accountability for the results of the restaurant and will be focused on growing the business for the future
  • Engaging your team with clear and achievable goals
  • Being maniacal about building a strong culture in restaurant
  • Having a focus on people, encouraging them to reach their full potential and develop a career with KFC
    Your results overall are measured using our company balance scorecard. (BSC) This focuses on the sections of people, customer, sales and profit with each section having a different weighting. Your quarterly bonus results are also measured around this.

The Ideal Candidate

Who are we looking for?

Experience; Those who have previously joined us as Restaurant General Managers have come from all kinds of backgrounds, from supermarkets and pubs, to high street retailers and banks. We look for pace of progression, breadth of exposure, tangible breakthrough results, ambition and a desire for career progression.

The Ideal candidate; will be an ambitious leader with a proven track record of:
  • Driving sales growth
  • Great passion and positive energy
  • Quick career progression
  • Strong retail management experience
  • Positively impacting their business
  • Commercial decision making successes
  • Demonstrating a strong sales focus
  • Understanding P&L
  • Providing coaching and support to a diverse team
  • Basic knowledge of disciplinary and grievance processes
  • Fantastic people development
  • Strong communication skills at all levels
  • Achieving great results in the right way

About The Company

KFC is a brilliant company, full of incredible people. We make great food, and we care about how we do it. We don't do things by halves at KFC.

Our chicken is freshly hand-breaded all day, every day. There's an easier way to make fried chicken of course, but easy isn't what we're after. We're after the best tasting chicken, every single time. We know it takes more work, but it's the right way to make it Finger Lickin' Good.

We come from Kentucky, and were founded by Colonel Harland Sanders. A real place, and a real person. Our food stays true to our roots, and to the founding principles that we were built on. So what you see is what you get. Namely authentic Kentucky Fried Chicken, real flavour and an unmistakeable Original Recipe taste. Others are welcome to try their hand at making fried chicken, but we know that we're the original and the best.

We always strive to be as open, honest and responsible as possible. Trust and respect are of paramount importance in everything we do; from the way we deal with our partners, to the way we treat our colleagues and our guests. It may sound a little lofty, but we want to leave the world a better place than we found it.

Greed doesn't have any place at KFC. Hunger perhaps, but never greed. From generous helpings of fried chicken, to generous donations to our local communities, we believe that you get back what you

give out. Our guests and colleagues must always feel appreciated, and the communities we work in need to always feel that we add value by being there.

Where we come from, there's saying: "There are no strangers. Only friends we haven't yet met". So our doors are always open to everyone, and our table always has a spare seat at it. That's why we make buckets to share. We are as warm and welcoming to colleagues and guest as the Colonel was when he opened his kitchen to weary travellers all those years ago, and embody the spirit of Southern hospitality - albeit a modern take on it.

We have courage and conviction in our beliefs. If we make mistakes - and we're all only human after all - we learn from them. Look at the Colonel - he was a pioneer and an innovator. He never wavered when things got tough, and neither do we. We can strive for greatness, and be bold, brave and not afraid to ruffle the feathers of popular convention.

We first came to Britain over 50 years ago. Today we are a billion pound business which incorporates over 900 stores and altogether we employ over 27,000 people in the UK. Our headquarters are based at the Restaurant Support Centre (RSC) in Woking, Surrey - a 24 minute train from Waterloo. Of the c.900 restaurants in the UK, 850 of our restaurants are owned and operated by 40 franchise partners; the remaining 50 are company owned and run as own to learn restaurants as a testbed of innovation.

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Norwich, England, Norfolk, NR2, United Kingdom

  • Ad ID:  16039408
  • Ad Type:  Offered
  • Posted on:  29/09/2020, 05:27
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