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Support Engineer


Position- Support Engineer
Location- Cambridge, CB24 3DQ
Salary- £ competitive


L2S2 is a rapidly growing and successful software company working in healthcare.

We specialise in medical data analytics and regulatory compliant rapid application development to improve the affordability and quality in the provision of patient care.

We are innovative, we have great backers, a global ecosystem and the opportunity to change the way people, things and services interact.


We are hiring a Support Engineer to work at our premises 5 miles west of the centre of Cambridge. We are offering a competitive salary for this position.


You will work as part of a motivated team supporting world class analytical products that improve healthcare in hospitals across the world. You will be responsible for:


Providing customer support such as report configuration, user system management in production systems
Producing documentation for process control and quality management
Deploying, maintaining and supporting applications in a professional hosting environment
Work with development team on data analysis and loading
Monitor data import software and work with development team to fix issues
Unit, system and integration testing to release bug free applications
Building application release with the help of development team
Work with development team to maintain application databases
Issue encrypted reports to customers


Essential Skills

Proven work experience as technical Support Engineer or similar role
Ability to quickly diagnose and troubleshoot technical issues
Ability to provide step-by-step technical help in tickets or in live sessions
Experience with some of C#, MS SQL, ASP.Net, HTML, CSS
Proficient in using MS office
Self-motivated attitude with the ability to multitask
Excellent problem-solving and analytical skills
Interpersonal communication skills with expertise in distilling complicated topics to a broader audience
Fluency in English is required as it is the business language in the Company


Desirable Skills

NHS experience
Testing web applications
PowerShell, JavaScript
Awareness of software security and medical data requirements


If you meet the above criteria for the Support Engineer role we would love to hear from you. Upload your CV for immediate consideration and please be assured that your CV will be treated with the strictest of confidence and not sent anywhere without your consent. For more information please contact James Belcher on 01223 234550.


L2S2 Ltd are an equal opportunities employer.


L2S2 work in a highly regulated environment to keep patients safe and consequently require all employees to pass background security checks.


We do not accept applications from agencies outside of our preferred supplier list. If you are concerned that your application has not been received by L2S2 Ltd, please contact us using [email protected] 


Keywords: MS SQL DBA, C#, .Net, data analytics, Windows server, report engines

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Bury, England, BL9, United Kingdom

  • Ad ID:  15058487
  • Ad Type:  Offered
  • Posted on:  24/07/2020, 02:52
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