Facilities Technician
Description✓Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios
✓We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
✓Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
✓We encourage new ways of working, driving innovation, whilst always living to our RISE values.
✓Respect
✓Integrity
✓Service
✓Excellence
✓The role:Facilities Technician
✓The purpose of our Facilities Technician is to support the Workplace Experience Manager in providing reactive and pre planned maintenance services
✓This will encompass building fabric, grounds maintenance, housekeeping, specific engineering services and on-site waste management
✓In accordance with laid down procedures and safe working practices.
✓To act as a key customer contact supporting the Workplace Experience Manager and responsible for ensuring that the planned and reactive maintenance is delivered to the agreed standard across the building
✓In addition, to engage with customers on site in order to comply with our waste management policy.
✓Key responsibilities are as follows:
✓* Delivery of the physical workplace experience in a single location with multiple customers.
✓* Delivering our service commitments, maintaining high standards of HSE and a secure workplace, control cost, drive service improvement activity and improve customer satisfaction.
✓* Building and sustaining effective relationships within the customer organisation.
✓* Work in line with CBRE Health & Safety policy, ensuring that safe systems of work are always adopted whilst creating a safe working environment for our customers and colleagues alike.
✓* Ensure compliance with all processes and procedures, statutory requirements, engineering standards.
✓* Provide a planned and reactive maintenance service as instructed, ensuring that operational standards, process and procedures are followed.
✓* Proactively update customers regarding the status of incomplete planned and reactive tasks.
✓* Provide general building fabric maintenance and repairs.
✓* Carry out grounds' maintenance works when required to ensure sites are kept in good order
✓This is to include, but not restricted to:
✓o Litter picking.
✓o Grass cutting and edge trimming.
✓o Prune bushes, shrubs and hedges.
✓o Clear fences, walls and gates of weeds, moss, algae and other inappropriate growth.
✓o Clear roads, paths, car parks and other hard standing of weeds, moss, algae, debris and leaves.
✓o Clear surface drains and gullies of obstruction and ensure they are fully effective.
✓o Ensure the boundaries, roadways, parking areas and pathway road marking [including signage] are visible and no overhanging plants are present.
✓* Work with specialist colleagues within fabric, engineering, housekeeping and grounds maintenance to support building uplift and refit projects as identified and required.
✓* Report risk, loss or defect to the Workplace Experience Manager for corrective actions.
✓* Ensure Site Activity eLog books are completed in a timely and accurate manner and are maintained in accordance with procedures.
✓* The effective management of consumable stock, tools and equipment.
✓* Other relevant duties consistent with the general requirements of our technical services delivery as directed by the Workplace Experience Manager.
✓Person Specification:
✓* Fully conversant with all relevant HSE requirements and their effective application.
✓* Diligent, with an eye for quality and attention to detail, acting with a sense of urgency to put things right for customers.
✓* The ability to constructively challenge established thinking and implement new practices or approaches for the benefit of customers and CBRE.
✓* Essential - Proven experience within a similar role and/or willingness and aptitude to learn new skills.
✓* Essential - A good standard of verbal and written communication skills.
✓* Essential - Appropriate knowledge of Health and Safety and environmental requirements related to delivery of the assigned tasks, including manual handling awareness, legionella awareness, PASMA, IPAF, asbestos awareness, roof working.
✓Our mission: To build a world-class business through exceptional service and exceptional people
✓RESPECT
✓We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration.
✓INTEGRITY
✓No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
✓SERVICE
✓We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities.
✓EXCELLENCE
✓We focus relentlessly on creating winning outcomes for our clients, employees and shareholders Show more →
✓We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
✓Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
✓We encourage new ways of working, driving innovation, whilst always living to our RISE values.
✓Respect
✓Integrity
✓Service
✓Excellence
✓The role:Facilities Technician
✓The purpose of our Facilities Technician is to support the Workplace Experience Manager in providing reactive and pre planned maintenance services
✓This will encompass building fabric, grounds maintenance, housekeeping, specific engineering services and on-site waste management
✓In accordance with laid down procedures and safe working practices.
✓To act as a key customer contact supporting the Workplace Experience Manager and responsible for ensuring that the planned and reactive maintenance is delivered to the agreed standard across the building
✓In addition, to engage with customers on site in order to comply with our waste management policy.
✓Key responsibilities are as follows:
✓* Delivery of the physical workplace experience in a single location with multiple customers.
✓* Delivering our service commitments, maintaining high standards of HSE and a secure workplace, control cost, drive service improvement activity and improve customer satisfaction.
✓* Building and sustaining effective relationships within the customer organisation.
✓* Work in line with CBRE Health & Safety policy, ensuring that safe systems of work are always adopted whilst creating a safe working environment for our customers and colleagues alike.
✓* Ensure compliance with all processes and procedures, statutory requirements, engineering standards.
✓* Provide a planned and reactive maintenance service as instructed, ensuring that operational standards, process and procedures are followed.
✓* Proactively update customers regarding the status of incomplete planned and reactive tasks.
✓* Provide general building fabric maintenance and repairs.
✓* Carry out grounds' maintenance works when required to ensure sites are kept in good order
✓This is to include, but not restricted to:
✓o Litter picking.
✓o Grass cutting and edge trimming.
✓o Prune bushes, shrubs and hedges.
✓o Clear fences, walls and gates of weeds, moss, algae and other inappropriate growth.
✓o Clear roads, paths, car parks and other hard standing of weeds, moss, algae, debris and leaves.
✓o Clear surface drains and gullies of obstruction and ensure they are fully effective.
✓o Ensure the boundaries, roadways, parking areas and pathway road marking [including signage] are visible and no overhanging plants are present.
✓* Work with specialist colleagues within fabric, engineering, housekeeping and grounds maintenance to support building uplift and refit projects as identified and required.
✓* Report risk, loss or defect to the Workplace Experience Manager for corrective actions.
✓* Ensure Site Activity eLog books are completed in a timely and accurate manner and are maintained in accordance with procedures.
✓* The effective management of consumable stock, tools and equipment.
✓* Other relevant duties consistent with the general requirements of our technical services delivery as directed by the Workplace Experience Manager.
✓Person Specification:
✓* Fully conversant with all relevant HSE requirements and their effective application.
✓* Diligent, with an eye for quality and attention to detail, acting with a sense of urgency to put things right for customers.
✓* The ability to constructively challenge established thinking and implement new practices or approaches for the benefit of customers and CBRE.
✓* Essential - Proven experience within a similar role and/or willingness and aptitude to learn new skills.
✓* Essential - A good standard of verbal and written communication skills.
✓* Essential - Appropriate knowledge of Health and Safety and environmental requirements related to delivery of the assigned tasks, including manual handling awareness, legionella awareness, PASMA, IPAF, asbestos awareness, roof working.
✓Our mission: To build a world-class business through exceptional service and exceptional people
✓RESPECT
✓We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration.
✓INTEGRITY
✓No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
✓SERVICE
✓We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities.
✓EXCELLENCE
✓We focus relentlessly on creating winning outcomes for our clients, employees and shareholders Show more →