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Training & Support Officer

  • Salary Type: Per Annum
  • Salary: £24,254


Job introduction

This is a fantastic opportunity to join the Orbis IT & Digital team based at Brighton & Hove City Council, working as part of a small team and delivering learning opportunities for council staff members as we continue with the roll out of new personal productivity tools and devices.  This is a full time (37 hours per week) role.

This role is based at Bartholomew House, Bartholomew Square, Brighton

Interview date: To be confirmed

For an informal discussion, please contact Karen Guthrie, Service Transition Manager on (01273) 293448.

About the role

The Service Transition team is responsible for sourcing and delivering learning opportunities for corporate customers and traded customers (such as schools), and we support a mixture of specialist business software and tools alongside industry standard personal productivity platforms.

We are looking for an excellent communicator who is creative, energetic and self-motivated and has experience of delivering training in a corporate environment. If you have SuperUser knowledge of Microsoft Office 365 and Windows 10 end-user features, including accessibility features, and are confident with a range of devices such as Windows laptops, desktops and hybrids and iOS phones/tablets, this role could be perfect for you. You should also be completely comfortable with delivering both face-to-face and live online training and with creating written and video-based help and guidance.

Your initial focus will be delivering learning opportunities to introduce and reinforce the features of Office 365 and other complementary tools to our staff on a differentiated basis and through a variety of channels/media.  As a key contributor to the Council’s ‘Digital Organisation Programme’, you will also help business areas to harness the potential of the Office 365 productivity platform and tools to improve their processes, collaboration and output. Another core aspect of the role is the day to day running of our internal IT & Digital Learning & Development programme.

As time progresses, you will have the opportunity to work with the implementation of a variety of other IT tools and systems and to develop a range of 'business as usual' support and training content to help people in their ongoing day to day work.

Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Company information

Please see the Orbis Partnership webpage for further details on Orbis.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.

As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.

  • Salary: £24,254
  • Salary Type: Per Annum

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Hove, West Blatchington, England, Brighton and Hove, BN3 7ND, United Kingdom

  • Ad ID:  15598328
  • Ad Type:  Offered
  • Posted on:  06/09/2020, 02:52
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