Waiting List Coordinator, Band 4
Waiting List Team
Hours: 37.5 hours per week, Monday – Friday, 9-5
An exciting opportunity has arisen, for an enthusiastic, highly motivated Band 4 Waiting List Coordinator to join the Waiting List Team at Surrey and Sussex Healthcare, based in the Contact Centre in Redhill.
The Waiting List Team are responsible for booking admissions and pre-operative assessments for all specialities within the Surgical Division and are the first point of contact for our patients and a broad range of staff across the Trust regarding admissions.
The post holder will work in an extremely busy department booking patients for surgical procedures including but not an exhaustive list: communicating with patients, adding patients to the waiting list, ensuring that appropriate work-up has been undertaken including any diagnostic procedures, liaising with consultants and other medical professionals, booking pre-assessment appointments, compiling and checking daily admission lists and to provide a degree of cross cover for other Waiting Lists Co-ordinators as necessary.
The successful candidate will have experience of working with computerized data systems, be able to work calmly under pressure, have a polite, courteous manner, excellent communication, interpersonal and organisation skills, with a proven track record of using their initiative and prioritising workload in order to meet deadlines.
We welcome applications from candidates who meet the following criteria:
- GCSEs Qualifications including English and Maths / NVQ Level 2/3 Business Admin
- Highly computer literate; i.e. an extensive working knowledge of MS Office programmes
- Ability to demonstrate initiative and prioritisation skills
- Competent use of database and accurate keyboard skills
- Strong communication skills, both face to face and telephone
- Professional and helpful approach and attitude
Previous administration experience is essential.
For further information or if you would like to enquire about this post please contact Helen Tomkins, Waiting List Team Leader ([email protected])
Closing date: 26/07/2020 (midnight)
Interviews: 04/08/2020 (remotely)
Guildford, England, Surrey, GU1, United Kingdom