Census team leaders 37 hours a week Contract: 16 February 2021 to 7 May 2021 plus holiday Salary dependent on location Band 1 - £16.93 Band 2 - £14.67 Band 3 - £13.01 No fixed daily working hours but you must work within the following times: Monday to Saturday: 9am and 8pm Sundays and bank holidays: 10am and 4pm Great communicators make the census The census is a survey of the entire population of England and Wales that happens every 10 years. It’s run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales. The information we collect is used to make decisions that affect everyone – things like how many schools, surgeries and hospitals we need. To help us, we need a large field team to encourage everyone in their area to take part. The team meet people from all walks of life, gain valuable experience and play a part in improving their community’s future. The role Do you have experience managing teams? In this important, temporary role, you will oversee and coordinate the field team in your assigned area, increase Census 2021 response rates, build our reputation and help us deliver a high-quality census. Your main task will be to manage a team of census officers. You will induct your officers as and when they join the team and, once they’re settled in, you will motivate and guide them through the different phases of the census. Your team works remotely, so you must encourage and motivate them through regular contact, calls and team meetings. You will also deal with and escalate any issues that might come up. To help, you will have the support of a wider group of team leaders, an area manager on hand for advice, as well as the support of a census staff helpdesk and online help should you need it. You will also work with census engagement managers as required to support wider community engagement at community events. About you As an experienced manager, you are well organised and make fair, effective decisions on time. Professionalism, confidence and resilience all matter. You will use your initiative, think independently and remain calm – even in challenging situations. As this is a home-working role, you will need space you can use as an office. Access to a car will be essential in most locations. People make the census. If you are a supportive, motivational team leader who is interested in making Census 2021 a success for everyone, apply for a census team leader role. We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules. COVID-19 Your health, and that of our field staff, is very important to us. We will be following the government’s safety guidelines about the coronavirus (COVID-19). Appropriate PPE (Personal Protective Equipment) will be provided to all staff. Social distancing will be maintained throughout the operation.