National Intermediary Services (NIS) Team Leader
Location: Ryon Hill Park, Stratford-Upon-Avon
Salary & Package: £37,000 to £48,000 depending on experience + 17.5% bonus potential, contributory pension scheme (company contribution up to 12%) health and wellbeing plan, 25 days holiday per annum plus bank holidays (additional holiday purchase scheme), employee discounts and other offers. Working Hours: Monday to Friday / 09:00 to 17:00.
One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable, so we are successful now, and in the future. Our National Intermediary Services (NIS) division provides a facility for our Customers to obtain cover for products or risks that NFU Mutual does not write by placing them in the external insurance market through our chosen providers.
Reporting into the NIS Operations Manager you lead, manage, motivate and develop a team of up to ten direct reports to deliver first class customer service and fair outcomes for members whilst meeting Service Level Agreements, operational objectives and regulatory requirements.
Our NIS department has recently gone through a period of significant growth and will continue to do so making this an exciting time to join the team. As our business continues to grow so do our career opportunities and we have an excellent track record of internal promotions, one of the many reasons we have been awarded the Gallup Great Workplace Award 2019 for the fourth year in a row.
An experienced manager you will be confident in leading your team through a growing and therefore every changing business. Resilience and adaptability are crucial.
You will be able to demonstrate experience of building and maintaining effective working relationships and identifying and successfully implementing improvements to processes, practices or policies desirable.
It is essential your background is from a large corporate insurer or broker combined with knowledge of a wide range of commercial insurance product lines.
Ideally ACII qualified
Stratford-upon-Avon, Stratford-upon-Avon, England, Warwickshire, CV37, United Kingdom