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L2 Ops Support Engineer

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L2 Ops Support Engineer - Netcompany Netcompany: L2 Ops Support Engineer Job Title: L2 Ops Support Engineer Type: Permanent Level: Consultant (1- 2 years exp) Base Location: Derby Salary: Competitive                                    Start: ASAP    Netcompany is a highly successful and fast-growing IT service company with 11 offices in five countries and over 2,400 employees, 350 of which are in the UK. Our vision is to become the leading challenger in the IT marketplace by accelerating digital transformation for public and private sector customers to support sustainable and strong societies, encourage social mobility, provide successful services and make better lives for citizens. To support our continued and exciting growth we are looking for Application Operations Engineers, Ideally with good foundational knowledge / experience around Service Management, Fault identification, replication and resolution and can work across several projects supporting our clients in their digital transformation activities. In addition, you will have the opportunity to: Learn a wide range of technologies Join a team of highly motivated and experienced colleagues who thrive in delivering the next generation of technology to our clients Build active partnerships with our clients to provide the independent, trusted advice and deliveries Participate in new opportunities and assist in delivering solution proposals across multiple clients Develop your career through our Academy and mentoring programmes to ensure you grow with us. Become certified in various technological solutions such as Microsoft Azure, AWS and ITIL. Have fun! Participating in our social After Dark clubs with monthly events. Technical Abilities: An awareness and understanding of Incident, Problem and Change Management Issue replication against user incidents Experience of client facing support Replication of reported system defects End user technical assistance and training Reporting activities Windows Server foundational administration knowledge Event Management Monitoring Toolsets Windows Events Business Skills: Friendly, organised and responsible. Hard working, willing to constantly learn new technologies and move forward in your career Author and reviewer of technical and user level documentation. Able to prioritise understand and work to client SLA’s unsupervised Ability to work as part of a team, and individually on tasks as the situation dictates The following experience is not essential, but is desired: CRM Tools (Incident Management) ITIL Process Flow, Processes and procedures Industry Standard system monitoring and alerting toolsets Basic PowerShell skills The successful candidate will need to be able to attain a UK BPSS and SC Clearance, work on a shift pattern and eventually an OOH rota. You will be passionate about technology and willing to learn specific skills as required and progress forward through your career.   An applicant will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.   Additional information   Employee Benefits: 25 days holidays, as well as public holidays. Competitive salary. Well-defined learning and career path and progression. Professional certifications supported as part of learning and development. Monthly social events (including after work bars, annual Summer and Christmas parties). Interest-free Season Ticket Loans. Retail discounts (including Restaurants, Supermarkets, Travel, Leisure and Department Stores & Fashion).   Part of a global success Netcompany is one of Northern Europe’s most successful IT Companies. With offices in Denmark, Norway and Poland besides UK and Vietnam. Globally Netcompany employs more than 1800 of the most skilled IT Consultants and Developers. Despite the size we are an entrepreneurial company and we’re looking for people who are excited by the challenge of doing things differently. Our culture builds on low bureaucracy with a strong focus on high agility and flexibility. As an employee in Netcompany you will also benefit from the internal knowledge-based communities, Centre of Excellence. This covers a wide range of different groups, from specific technologies, project management, methodology to name a few. Combined, they offer the chance to learn from the best across the different countries.   ******************************************************************************** Netcompany have ambitious growth plans for the next few years and will continue to win and deliver multi-million pound projects, offering a fantastic opportunity for all permanent members of staff to grow with us and carve out a challenging, successful and rewarding career.   Sounds like something for you?   Then please apply to this job on the link provided.    All qualified candidates are invited to apply regardless of sex, race, age, religion or ethnicity. Website: https://www.netcompany.com/en-GB LinkedIn: https://www.linkedin.com/company/netcompany-a-s/

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Derby, England, Derby, DE1, United Kingdom

  • Ad ID:  15874840
  • Ad Type:  Offered
  • Posted on:  25/09/2020, 03:05
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