2ND Line Support Engineer Hampshire & Bekshire £28,800 + 15% shift allowance (4 days on/4 days off) Our client, a leading global service provider are seeking a 2nd Line Support Engineer to support & augment their existing Shared Service. The successful candidate will work as part of a team providing support on a 24/7 shift pattern. The role will involve: Monitoring Notifications and Events generated by automated systems and act as required when particular events/notifications occur. Incident logging. Manage the Incident to resolution in conjunction with the 3rd parties Patch Deployment: Deployment of monthly security patches to Microsoft server environments using the Microsoft SCCM toolset. Change Management: Support and participate as required in all Change Management Activities Request Fulfilment: Will receive and fulfil simple Service Requests based on the defined Service Catalogue including add, change or remove access to Production or Pre-Production. Your experience Experience in supporting secure IT infrastructures Experience in incident resolution and/or system management of secure IT infrastructures Base understanding of Systems Centre Operations Manage 2012 Base understanding of Systems Centre Configuration Manager 2012 software delivery Anti-Virus management and reporting Current SC clearance would be beneficial Please apply by following the link provided or contact Jonny Mills at Experis for further details.
Portsmouth, England, Portsmouth, PO1, United Kingdom