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Technical Customer Success Analyst


Bullet points Opportunity to work for a growing FinTechQualified with a degree in Technology or Business About Our Client A leading Fin-Tech providing a cloud-based SaaS solutions to customers within Financial Services, Investment Banks and Investment Institutions. With headquarters in London and additional offices in America & Africa. This company is the main vendor in Europe and are experiencing rapid growth in the US. CSM's are client-facing product and industry experts, advising clients on the use of products and services. The Client Success Analyst will be acting as a trusted advisor, balance business acumen and technical knowledge whilst understanding the clients requirements and communicate them to the technical team. The Successful Applicant Experience of Financial Services and / or capital marketsTechnical configuration experience within database or CRM systemsDesire and willingness to get to know your customersGood knowledge of how CRM systems operateexcellent verbal and written communication skillsHighly proactive, motivated, organised and disciplinedDemonstrated responsiveness to customer needsAble to effectively manage external and internal relationshipsGood time management skills within a collaborative team framework What's on Offer SalaryHoliday PensionMacBook Learn how the sell-side business really works including the impact of increasingregulationExtensive internal and external technical learning experiences including relational database models and queries and coding languagesDevelop excellent communication & soft skillsWork in a successful and growing Fin-Tech company with a global customer base Contact: Kirsty Tutton Quote job ref: JN-112020-1554212 +44 207 645 1430 Job summary Job function:Technology Subsector:CRM Industry:Technology & Telecoms Location:City of London Contract type:Permanent Consultant name:Kirsty Tutton Consultant phone:+44 207 645 1430 Job reference:JN-112020-1554212

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London, England, London, EC2V, United Kingdom

  • Ad ID:  17074805
  • Ad Type:  Offered
  • Posted on:  24/11/2020, 02:57
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