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Field Service Engineer - Newcastle and Surrounds


Summary Field Based - Newcastle and surrounding areasBD is a leading medical technology company that partners with customers and stakeholders to address many of the world’s most pressing and evolving health needs. Our innovative solutions are focused on improving medication management and patient safety; supporting infection prevention practices; equipping surgical and interventional procedures; improving drug delivery; aiding anaesthesiology and respiratory care; advancing cellular research and applications; enhancing the diagnosis of infectious diseases and cancers; and supporting the management of diabetes. We are more than 65,000 associates in 50 countries who strive to fulfil our purpose of ‘Advancing the World of Health’. You will be assisting in the installation and maintenance of large, complex systems and helping operating staff with day to day queries and fault diagnosis either remotely or on site. Ideally, you will be a field engineer with expert communication skills, a background in mechanical/electrical devices plus network and PC skills to diagnose and resolve issues. Full training will be given. Job Responsibilities The role of the Field Service Engineer is to assist in the installation, commissioning, and maintenance of large, complex robotic drug storage systems, conveyors, pc’s, networks, both hardware and software. Assisting operating staff with day to day queries and fault diagnosis either remotely or on site. The service engineer is responsible for the daily repair, servicing, and maintenance of our customers equipment. Predominately within Newcastle and surrounding areas. Key responsibilities include: Collaborate with the projects and installation teams to undertake commissioning of new customer sites. Excellent customer facing and communication skills. Establish and maintain good customer business relationships. Good communication at all levels including peers and management. Good self-motivator able to work own initiative as an individual or part of a team. Performing administrative duties including site reports, expenses, online training Able to trouble shoot complex issues, to determine root cause and implement resolution. On site or remote fault diagnosis. Completion of onsite planned preventative maintenance to a schedule. Achieve individual and team target KPI’s Ordering and maintaining a stock holding of parts. Adhering to health and safety requirements. The Field Service Engineer will work away from home with occasional overnight stays, in UK and Ireland. You will occasionally attend training at our European Technical Training Centre in Germany. Occasional on call weekend and rota working will be required. Interested in a career with BD, but this position doesn’t fit your skills and experience? Register on our careers page so you never miss an opportunity.  Primary Work Location GBR Winnersh - Eskdale Road Additional Locations Work Shift
Full time

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Wokingham, Woosehill, England, Wokingham, RG41 3UQ, United Kingdom

  • Ad ID:  16457332
  • Ad Type:  Offered
  • Posted on:  28/10/2020, 02:57
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