We're looking for friendly, enthusiastic and engaging people to make our players' days, every day. Customer Assistants do lots of different roles in clubs, so you might be serving food, bringing people change, working in the arcade area, selling bingo books, working behind the bar or on the reception desk, welcoming our customers in and signing up new members. The role is all about doing things to make our players and staff really feel like part of our community; that we’re all in it together. The little things are often the things that make a really big difference to our customers.
remembering players' names
listening to stories and chatting about their day
serving them their cup of tea, made just the way they like it
carrying their shopping bags or holding their umbrellas
making Bingo accessible to everyone
helping newbies understand how to play
It doesn't matter if you don't know how to play Bingo yet (but you gotta be up for learning). The most important thing is that you love making people feel at home. If that's you, apply today - we'd love to hear from you.
We genuinely believe in giving you brilliant opportunities to learn and develop, which is why we give all our Customer Assistants the chance to apply for a Level 2 Customer Service Apprenticeship scheme to build on your customer service skills. The course will take you through the basis of delivering stand-out customer service, build your confidence in engaging with customers; and give you a nationally-recognised qualification in Customer Service.
In return for everything you bring, we offer an exciting role in a dynamic, rapidly-expanding business and a competitive rewards package. We also offer lots of opportunities for you to develop your career and learn new skills. You'll also get massively discounted food in our clubs and free Bingo every month.
Plus, get all this from day one:
A generous recognition and reward scheme
28 days annual leave including public holidays
Love2Shop - an everyday benefits scheme
Discounted staff meals
Apply now and we'll be in touch as soon as possible.
Why Buzz Bingo?
So, why Buzz Bingo?
We're proud to be the UK's biggest Bingo club on the high street - and we're still growing. That means we need more excellent people to join us for the exciting journey ahead. We're rebranding, going online, and everyone here has a very important role to play in building Bingo’s Most Exciting Community.
We go the extra mile
Joining us means joining our family. We know lots of companies say that, but we really believe it's true. Our teams in Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and help you accomplish the right results - whatever your role. We’re dedicated to building Bingo’s Most Exciting Community and making our players feel as much a part of our family as we do.