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Collections Specialist


Ecolab is seeking a Credit Specialistto provide service and support to corporate and non-corporate account customers for Ecolab's Shared Service based divisions with regard to past due invoice collection, pricing issues, order review, customer inquiries and other credit-related disputes.

What's in it for you as our Credit Specialist:

- The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments

- The ability to make an impact and shape your career with a company that is passionate about growth

- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What you will do as our Credit Specialist:

- Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts

- Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers

- Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR

- Research and resolve disputes and invoice issues in a timely manner

- Provide accurate information as needed by customers, sales, and credit

Position details:

- This position is located at ourNorthwich office

- The working hours for this position areMonday through Friday, 8:30 to 5:00PM.

Minimum qualifications needed as our Credit Specialist:

- 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field

- No immigration sponsorship available

Preferred qualifications as our Credit Specialist:

- Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained

- Credit/collections experience and/or customer service experience related to large corporate customers

- Experience in Microsoft Office (Word, Outlook and Access)

- Excellent organisational and time management skills, with ability to manage multiple priorities and meet deadlines

- Effective oral and written communication skills

- Must have demonstrated initiative and ability to work independently

- Self-motivated and both detail and process oriented

- Proven analytical and problem solving skills

- Strong critical thinking and decisionmaking skills

Don't miss out on this fantastic opportunity to join our team as our Credit Specialist, click 'Apply' now!

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Northwich, Northwich, England, Cheshire West and Chester, United Kingdom

  • Ad ID:  15899854
  • Ad Type:  Offered
  • Posted on:  29/09/2020, 02:55
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