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Collections Administrator


FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential! Job Summary The Opportunity This is a great opportunity to join our EMEA Collections and Customer Service team, by providing invaluable support to the EMEA Credit & Collections Manager, Accounting teams and the wider business. What You’ll Do Liaising with US-based Revenue Accounting team to ensure all invoices produced in Oracle accounting system are made available for review and distribution to customers Distribution of invoices, including uploading invoices/credit memo’s into online customer portals Monitoring and maintaining the team email inbox Update of tracking spreadsheets for daily cash receipts First line triage/support for invoices revisions, (name/address changes, amending/adding PO numbers, obtaining VAT numbers etc) Providing statements of account and copy invoices to customers Support for EMEA Credit & Collections Manager: Collections responsibility for some clients Preparing supporting documentation for customer QBR reports Producing forecasts of expected cash receipts by currency on a monthly and/or ad hoc basis. Liaising with Client Support Managers (CSMs), EMEA Sales Support, EMEA Renewals Desk, EMEA Sales Admin and PQA teams where necessary Ad-hoc reporting as required What We’re Seeking Intermediate Excel skills and working knowledge of MS Word essential Experience of Oracle Financials and prior financial background an advantage Good inter-personal, written and telephone skills a desirable requisite Language skills would be an additional advantage. Our Offer to You Flexible working practices, a lucrative base salary, enhanced family leave policies. A culture and work environment strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make a difference by leveraging your unique strengths. Opportunities to give back to your community, social events with colleagues. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world. Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks! Learn more about how you can fulfill your potential at FICO values the benefit that diversity and a culture of inclusion bring to our workplace.  We are an equal employment opportunity and affirmative action employer and we’re proud to offer employment and advancement opportunities to all applicants without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.Full time

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Birmingham, Ladywood, England, West Midlands, United Kingdom

  • Ad ID:  18855031
  • Ad Type:  Offered
  • Posted on:  18/01/2021, 02:50
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