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Customer Relationship Builder - PART TIME


Job Category: Customer Services Job Location: Petersfield, Hampshire, United Kingdom Client Relationship Builder Part Time Company based in Petersfield Can work from home or office if preferred Temp>Perm Opportunity Hours One day per week or 2 half days if preferred 7.5 hours per week, potentially more as the role develops Pay £12.82 per hour (£416 per month gross) based on 7.5 hours per week. Company My client is an engineering market leader and specialises particularly within the Space, Science and Precision Engineering Sectors. Established over 100 years ago and now working from state of the art, modern offices in Hampshire this company is readily moving from strength to strength and is now looking to expand their workforce with a Part Time Customer Relationship Builder. Role This is a new role within the business and so flexibility, adaptability and someone who can deal with change are essential. The Customer Relationship Builder will work to speak regularly with both existing and lapsed clients to understand how their business is changing and adapting to industry requirements and to identify if there are any areas that can be helped with. A big part of the role will be the research and knowledge building of the client database and ensuring you a reason to contact each customer. This is by no means a sales role where you will be expected to meet sales targets etc, it is a role where you will softly but effectively build relationships with clients so that when there is a requirement that client knows where to come. Working on a part time basis, initially one day per week (or 2 half days) you will contact on average 6 -10 customers per week, the purpose of your call could be for example:- * to check in with an existing client to ensure the service being provided if effective and to the required standard * to maintain contact with potential clients who may have expressed an interest historically but not necessarily moved forward with this * to touch base with a client who hasn't been contacted recently with an update of any changes within the business that may benefit them * to follow up on any interest they may have previously shown in a service that can be provided You will need to maintain records of any contact made to ensure a personal and individual knowledgeable service is provided. This will ensure strong relationships are built and maintained for the future Environment You can work from home using a company laptop if preferred or alternatively working from the office (in Petersfield) is an option. (If working from home you will need to have a fast and reliable broadband service) If you do choose to work from home, location is not of concern providing you are able to visit the office in Petersfield Quarterly/Bi-Yearly to ensure your knowledge of the business and team available are kept up to date. This is a new and exciting opportunity to grow the role how you want to and to develop the position into an ongoing successful role within the business Requirements The successful candidate will be able to demonstrate the following:- * Confident on the telephone * Self motivated * Accurate with record keeping * Have a science/space knowledge / background * Process driven to ensure regular contact is made * Polite / Courteous * Basic understanding of engineering * Able to report back on a weekly basis confirming action taken, progress made and successes Offered as an ongoing temp>perm opportunity this opportunity would suit someone looking for flexible hours on a part time basis. For more information please contact Claire at Wild Recruitment, Portsmouth or to apply please upload your C.V. using the link provided. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

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Petersfield, Buriton, England, Hampshire, GU31, United Kingdom

  • Ad ID:  18372179
  • Ad Type:  Offered
  • Posted on:  14/12/2020, 03:21
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