National Helpline Volunteer Are you a warm, empathetic person with good communication skills? Could you offer four hours a week to support families impacted by sexual abuse? Our client provides a free National Helpline service to protective parents and carers of sexually abused children. Location: Work from London based office or remotely from your own home Time: 4 hours, one day a week. The helpline operates from 10am-2pm, Mon-Fri The Opportunity: We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused. We know a caring, sensitive and non-judgemental response can make a real difference to someone seeking support. As a Helpline volunteer you will have good verbal, listening and communication skills. No previous experience of volunteering on a helpline is required. You will be provided with the training you need and experienced staff will always be on hand to provide support and guidance. What will I be doing: ? Answering calls that come through the National Helpline ? Providing support, information and signposting to relevant support organisations ? Completing all call log and monitoring information after each call ? Attend mandatory supervision meetings each month to support you in the role. Helpline Volunteers will: ? Make a difference to the lives of families impacted by child sexual abuse ? Receive full training prior to the formal induction (8 week training programme) ? Commit to volunteer 4 hours per week for a minimum of 6 months ? Receive ongoing support and supervision from a friendly team Opportunities for you: ? To contribute to the charity's aims of supporting families affected by child sexual abuse ? You will receive training, continual development and support in the role ? Gain valuable experience and development of interpersonal skills ? Out of pocket expenses for travel and subsistence will be covered If this sounds like you and you're looking for an opportunity that is extremely rewarding, then apply today!