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Operational Assurance Lead (Community)

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41387 - Operational Assurance Lead (Community) Salary Minimum £60,102 - £76,275 salary dependent on location Number of jobs available 1 Detail of reserve list 12 Months Region National City/Town National Building/Site NATIONAL Grade Grade 7 Band 10 Post Type Loan , Permanent , Secondment Duration of appointment up to 2 years Working Pattern Full Time, Part Time/Job Share, Flexible Working The Operational and System Assurance Group (OSAG) provide the necessary operational audit and quality assurance service to HMPPS and MOJ stakeholders as required. This service provides assurance on delivery of service outcomes and value for money across the offender system. The OALs are senior leaders within the Group with extensive knowledge and experience of the delivery of rehabilitation services in custody and/or the community. They are nationally accountable for the operational assurance of offender services for their designated area of responsibility, working collaboratively with senior Managers within the Group and the wider Directorate. Areas of Responsibility OALs responsible for the operational assurance of custodial services These post-holders are accountable to the Head of Operational Assurance Delivery (HOAD) for Custody. The HOAD for Custody holds national responsibility for strategic leadership, development and delivery of the quality assurance of public sector and contracted offender services in custody, including the youth estate. OALs responsible for the operational assurance of community services These post-holders are accountable to the Head of Operational Assurance Delivery for Community who holds national responsibility for strategic leadership, development and delivery of the quality assurance of public sector and contracted offender services in the community. Each post-holder is responsible for developing, leading and managing national operational assurance activities, and will deliver consistent and effective audit and quality assurance services within their designated area of responsibility. They will directly line-manage a geographically dispersed team of assurance and audit staff, and will be accountable for their performance. The OALs are required to work collaboratively together to ensure effective cohesive, and consistent delivery of operational assurance activities across the system. The OALs contribute to the audit and assurance of the quality of delivery of MoJ commissioned public sector and contracted offender services, amounting to a total estimated value of around £1 billion per annum. They ensure that operational assurance resources are deployed effectively and efficiently within their designated areas. They critically analyse and quality assure delivery of commissioned services, in order to inform strategic direction and performance management of services. OALs are accountable for liaising with a wide range of internal and external senior stakeholders (e.g. Commissioners, Deputy/Divisional Directors, Chief Executives, Governors, HMI Probation and HMI Prisons) at local, regional and national levels. They deputise for the HOAD as required, influencing and negotiating with stakeholders at a senior level and in national fora. Each OAL holds strategic or subject matter expert lead for an aspect of the Directorate’s business. Subject expertise includes critical issues such as public protection. This is a national role which will involve making vital contributions to HMPPS strategy and driving forward national developments in service delivery. Summary The OAL is accountable for the development and delivery of the Directorate’s annual assurance plan and is accountable for delivering the assurance activities across their designated areas of responsibility, collaborating with other OALS, the HOADs, the DD, and with key senior stakeholders as required. In delivering the plan, the OAL will implement operational assurance services and activities to quality assure delivery of community and/or custodial offender services, and the related interfaces between the range of public sector and contracted providers. The OAL is accountable for ensuring that appropriate recommendations are made based on audit/assurance activity findings across their areas of responsibility to inform MoJ policy and commissioning, HMPPS performance management, operational and commercial contract management, service integration, service planning and development, and system improvement. The OAL is accountable for designated national strategic/subject matter expert lead responsibilities in relation to aspects of the Directorate’s business such as risk management, offender management, offender rehabilitation, and/or segments of the offender population (e.g. women, younger/older offenders, BME offenders). They will be accountable for representing their subject matter with HMPPS and MOJ internal and external stakeholders e.g. HMI Probation, HMI Prisons etc. The OAL will lead and line manage a team of Managers and Operational Assurance staff at Band 8 or below. They will direct and oversee their delivery of audit and assurance activity in order to ensure high quality and consistency. In doing so, it is envisaged that the OAL will devote some of their time to working alongside their team to deliver the service, and enhance capacity. There is a clear expectation that all OALs will work collaboratively together to ensure effective scheduling and delivery of all operational assurance activities in custody and community. They will share knowledge and resources between areas in line with the priorities of the Group and wider Directorate. The geographical base for the OAL post can be flexible and there will be a significant requirement to work in London and other locations. The post‐holder may be required to carry out other tasks commensurate with the nature of the role and grade of the post. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Accountable for leading on the development and delivery of the Directorate’s annual assurance plans and will be are responsible for agreeing and delivering the plans and operational assurance activities for their designated areas of responsibility. Working independently to lead and manage effective and efficient audit and assurance service delivery across the offender services within their designated areas of responsibility in order to inform MoJ policy and commissioning and HMPPS performance management, operational and commercial contract management, service integration, service planning and development and system improvement. Accountable for critically assessing findings from audit and assurance activity and making recommendations to inform effective performance management, contract management and system development – playing a critical role to look across delivery in their areas of responsibility to identify strategic themes, examples of good practice and areas for improvement. Accountable for reviewing and interpreting performance monitoring and other reports of provider delivery and making independent judgements about this information. Accountable for ensuring that their findings are used to inform audit and assurance activity in relation to the delivery of services against commissioned requirements. Accountable for ensuring that there is effective operational assurance resource working consistently to support operational performance and contract management and system development activities in their designated areas of responsibility. Accountable for ensuring that delivery of audit and assurance practice is consistent with the strategic approach and is informed by Inspection and Audit findings, current research, evidence and best practice. Accountable for identifying key issues and themes for annual assurance plans. Accountable for providing strategic leadership or subject matter expertise in relation to designated aspects of the Directorate's business, for example risk management. Accountable for leading and participating in local audit and assurance activity to inform oversight of operational assurance practice, promote quality and consistency and provide increased capacity. Accountable for providing and evaluating assurance data and intelligence to support performance management, operational and commercial contract management monitoring of provider interfaces and issue/dispute resolution as required. Accountable for liaising and collaborating with the key stakeholders (e.g. contract management teams) in their areas of responsibility, and other functions to ensure that operational assurance resources are used effectively and efficiently. In particular, the OAL will be accountable for working in partnership with senior stakeholders in order to identify issues and priorities and inform their work to manage, plan and review audit and assurance activities in their areas. Deputise for the HOAD as required, influencing and negotiating with stakeholders at a senior level and in national fora. Accountable for effective liaison with a wide range of internal and external stakeholders at senior levels and at local, regional and national levels. Leading and managing a designated team of up to 20 Band 8 Operational Assurance Managers, and other OSAG staff, to deliver and develop the operational assurance service. Accountable for collaborating across areas of work within the Group to ensure effective scheduling and delivery of all operational assurance activities in custody and community, sharing knowledge and resources as required.  The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that ma

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London, England, London, EC2V, United Kingdom

  • Ad ID:  19220450
  • Ad Type:  Offered
  • Posted on:  15/02/2021, 02:50
  • Ad views:  1
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