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Visitor Services Manager


Visitor Services Manager
  • Employer:
    St Albans City & District Council
  • Reference:
  • Published:
    Thu 25/06/2020, 15:30 PM
  • Closing on:
    Mon 20/07/2020, 23:55 PM
  • Working Pattern:
    Full Time
  • Hours:
    37 hours per week
  • Salary:
    Inclusive Salary from £32,638 Up To £36,543 per year (Pay Award Pending) Plus up to 18.5% employer pension contribution
  • DBS Check:
  • Location:
    St Albans City & District Council, Hertfordshire
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Commercial and Development

Visitor Services Manager, St Albans Museums (P1718)

Inclusive Salary from £32,638 Up To £36,543 per year (Pay Award Pending)

Plus up to 18.5% employer pension contribution

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages.

St Albans Museums runs several sites including Verulamium Museum, the 15th century Clock Tower and the new St Albans Museum + Gallery, at the heart of the city centre.

In this post you will directly manage the front of house operations team within the St Albans Museums Service, ensuring the highest standards of customer care and venue presentation.

You will have a passion for delivering a high quality, enjoyable experience for visitors. You will develop robust front of house procedures and policies for the venues operated by the Museum Service. This will include development activities for the team and providing leadership in operational matters.

You will have an eye for detail and lead the Museum Service’s front of house team in terms of health and safety practices and procedures. 

Previous experience of delivering cultural and/or heritage facility services and successfully managing a small team is essential for this post.

We offer a competitive package which includes up to 26 days annual leave, pension scheme, reimbursement of professional fees, development and training opportunities, flexible working options (including homeworking), leisure and travel discounts and a number of other benefits that are available. This post is subject to a Basic Disclosure Check.

For any information, please contact Farhana Begum, Museums Business Manager on [email protected] 

For full details visit email: [email protected] stating your details and the post reference number.

Closing date for applications: Monday 20 July 2020

Interviews are scheduled for w/c: 27 July 2020

  • Job Desc / Person Spec
How to Apply

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

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St Albans, The Camp, England, Hertfordshire, AL1 5PY, United Kingdom

  • Ad ID:  14957665
  • Ad Type:  Offered
  • Posted on:  12/07/2020, 02:47
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