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General Manager


Job Title: General Manager (Maternity Contract) Basic Salary Range: £60,000 - £65,000 per annum + Benefits & Opportunities Job Type: Contract Posted 3 days ago Our client, a highly reputable real estate company, has assigned us to recruit a General Manager to cover maternity leave. You will be responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, within a single complex building. Prepare, monitor and reconcile service charge budgets Check and approve expenditure against service charge budgets Provide best in class customer service to internal and external customer base Maintain regular and effective communication with clients and tenants Manage site based staff, ensuring all people related policies and procedures are followed Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business Monitor works conducted/service provided by suppliers Audit and inspect supplier delivery Measure and report supplier performance against agreed SLAs Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems Work effectively with a range of specialist consultants to deliver agreed outcomes Procure goods and services, following procedures and policies Develop, agree and manage capital replacement programmes Prepare management reports for a variety of stakeholders and attend/chair management meetings as required Ensure compliance with all current statutory legislation in respect of health and safety and the environment Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations Key Responsibilities Has budget and cost control responsibilities Has an awareness of wider team or department budget Clients and Business Development Is proactive in building relationships with internal clients and responsive and helpful to external clients Functional or specialist competence with relevant understanding of business/departmental context Completes own work under minimal supervision/guidance Can deal with novel or difficult situations within context of own function or specialism People Active team player Will have line management responsibilities Shares information with colleagues and others through team meetings, databases, filing systems, etc Shares expertise with colleagues Proactively communicates to colleagues and others Systems and Process Manages, co-ordinates, implements and develops a range of important activities, processes, functions or relationships Makes decisions within field of expertise Is conscious of process and takes steps to protect the interests of Real Estate, employees and reputation Person Specification Qualifications Degree or equivalent Membership or Associate Membership of IWFM or RICS National General Certificate in Occupational Safety and Health – accredited by NEBOSH Experience Previous experience in a similar role Understanding of commercial leases and the landlord and tenant relationship Good understanding of service charge budgets and accounting principles Management of in-house and supplier staff Management of supplier relationships Good health and safety and environmental knowledge Good mechanical and electrical services knowledge Excellent English language skills – both written and spoken IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily Experience of managing multi-site environments Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m Maxwell Stephens Limited Golden Cross House 8 Duncannon Street Strand, London WC2N 4JF Northern Office Maxwell Stephens Limited Imperial Centre Grange Road, Darlington County Durham DL1 5NQ Sign Up to our mailing list to receive the latest jobs, news and resources from Maxwell Stephens Name * Email * I agree to receiving emails from Maxwell Stephens Recruitment Maxwell Stephens Limited is registered in England and Wales No. 02660883

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London, England, London, EC2V, United Kingdom

  • Ad ID:  19221172
  • Ad Type:  Offered
  • Posted on:  15/02/2021, 02:51
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