About the Job
To lead, manage and be accountable for a team of social workers and other professionals in the delivery of statutory duties to children, young people and families.
This is what we need you to do:
· Lead and provide day to day management of the team, providing appropriate support, personal development review and performance management to ensure the delivery of high quality services, the safety and well-being of the staff and effective use of resources.
· Develop a clear team plan which links the strategic objectives of the organisation, local improvements in performance and learning from complaints.
· Provide monthly supervision which is reflective but provides clear direction and challenge and prevent drift and delay in the child’s journey.
· Provide management oversight on all cases which evidences understanding of risk.
· Quality assure the work of the team by a range of means including case file audit, DIP sampling, observations, and reflective supervision, and any other means as outlined in the quality assurance framework, and contribute to further developments of the framework.
· Manage effectively the workflow within social work case loads to ensure that children and young people’s needs are met appropriately within a timely manner.
· To have management oversight on strategy meetings, CP conferences and PLO meetings, ensuring the quality and timeliness are achieved.
· Make use of performance data and lead on the management and monitoring of team performance, holding performance clinics to improve operational outcomes in the team.
· Managing individual performance/tackling under-performance and ensuring members of the team are supervised regularly in line with expectations.
· Lead and take accountability for the legal process on behalf of the Council, attending Court as necessary.
· Chair a range of meetings as required ensuring high quality decision making for users of the service.
· Engage service users in the design and development of the service.
· Contribute to the development of the team plan based on service and local priorities, ensuring that its delivery is achieved.
· Demonstrate clear decision making, and problem solving to ensure effective risk management, planning and good outcomes for children and their families.
· Ensuring all decision making is recorded on the child’s file
· Develop quality relationships with internal and external stakeholders ensuring the best outcomes are achieved for children and young people.
· Make clear decisions around threshold for cases that are part of a legal planning meeting, strategy decisions, ensuring at each point risk is evaluated.
· Ensure there is compliance within the team in regards to GCC policies and procedures including data inputting, case recording and confidentiality.
· Lead and provide a culture of continuous professional development, keeping up to date with government guidance and legislation and evidence based practice.
· Manage the budget of the team effectively and take actions to ensure the budget does not overspend.
· Manage complaints effectively and ensuring complaints are resolved as quickly as possible and ensuring responses to complaints are of good quality and reflect understanding of the customer issues and in line with council procedures.
· Support, promote and safeguard the welfare of children and young people.
· Lead on all people management areas of work including human resources and SAP responsibilities.
· This position is subject to an enhanced Disclosure and Barring Check, and you will be asked to apply for a Disclosure Certificate if you are offered the position.
· The nature of this post requires flexibility to meet urgent work needs as they arise. This will inevitably entail work outside of normal working hours and locations across the county.
· The post holder must hold a clear and valid driving licence or have the ability to travel around the County.
The ideal candidate will have:
Education and Qualifications
· Extensive experience working in a statutory social care setting with children and families.
· Experience of managing a team of professionals which demonstrates inspirational leadership, reflective supervision and staff development.
· A proven track record of good interpersonal and communication skills.
· Experience of chairing meetings.
Knowledge, Skills and Understanding
· Knowledge of Child Protection Procedures and Frontline work
· Knowledge of the relevant legislation, including the Children Act 1989 and related law, guidance and procedures.
· Able to cope and function effectively when working in a pressurised environment.
· Emotionally resilient.
· Organised and able to meet tight deadlines.
· Able to respond to a changing pattern of demand at work which can be unpredictable and unplanned requiring shifts of priority.
· Takes others views into account; actively listens to other’s views and concerns and responds appropriately.
Monitoring and ongoing development of outcomes
As part of the annual appraisal, outcome based targets will be developed in conjunction with the post holder and will supplement this job profile. The job profile will be subject to regular review and the council reserves it’s right to amend or add to the accountabilities listed above.
Malvern, Great Malvern, England, Worcestershire, WR14, United Kingdom