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Vice President, Customer Transformation, Office of the CIO


Vice President, Customer Transformation, Office of the CIO | 31052 \n\n Executive Staines, United Kingdom London, United Kingdom \n\n \n\n Vice President, Customer Transformation, Office of the CIO \n\n \n\nServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise digitally operate faster and be more scalable than ever before. Built on a very simple concept, ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity to approximately 6,200 enterprise customers worldwide. \n\n \n\n The Role: \n\n \n\nReporting directly to the CIO, we are seeking an Executive Leader to drive NOWonNOW Platform customer awareness. You will engage with our largest customer’s C-Suite Executives leveraging your extensive industry and operational transformational experience to elegantly articulate how breakthrough business outcomes are achieved on the NOW platform. In the course of these CXO engagements, you will also advise and work closely with key internal Executives, as well as our Sales and Strategy teams to build a strategic product and GTM strategy including enabling the global field community. \n\n \n\n Key Responsibilities: \n\n Accelerate sales cycles by meeting and working closely with our most strategic customer CXOs (Fortune 500). Work with Customer CXOs to build out their transformation strategy. Increase C-suite awareness by creating industry leading transformation frameworks that help ServiceNow strategic clients accelerate their transformations. Develop and drive prospect pipelines by hosting CXO round tables, delivering industry keynotes, and leading other executive-level field marketing activities. Provide critical product and marketing content feedback to key Engineering and Field Marketing teams. \n\n Key Qualifications: \n\n 15+ years of experience in Senior leader roles leading large, cutting-edge technology organizations and achieving breakthrough outcomes. Former C-level or VP level preferred. Experience leading business transformations at scale. Extensive experience facing external customers articulating product benefits and being a customer trusted advisor. Experience with SaaS/PaaS and ServiceNow products are ideal. Demonstrated ability to lead and collaborate effectively across internal and external organizations, including Engineering, Sales, Strategic partners and ISVs. Expert-level executive presentation skills, including large presentations, executive briefings and small groups roundtables. Adaptable and flexible and able to work and thrive in a highly dynamic metric-based environment. Bachelor’s degree a requirement. MBA and/or Technical undergraduate degree a strong plus.  \n\n Desired Skills and Experience: \n\n The ideal candidate is an experienced Industry Analyst, CIO, CTO. Former senior government or military experience is a plus. Executive-level consulting or CXO advisor experience preferred. \n\nServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong. This means that individuals seeking employment at ServiceNow are considered without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, pregnancy, national original, age, disability, or any other characteristic protected by law. If you are an individual with a disability which is likely to affect you during any part of the application process, you may contact us at [[email protected] ] so that we can consider whether we can make any adjustments to the process.\n\n \n\n You have been redirected to a ServiceNow job page \n\n

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London, England, London, SW1V, United Kingdom

  • Ad ID:  15825391
  • Ad Type:  Offered
  • Posted on:  23/09/2020, 02:58
  • Ad views:  1
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