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Security Officer (retail Core) - £9.18 Per Hour


Company Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Delivering the exceptional, every day


• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

TSM Mitie has a great opportunity for Retail Security Officer to work at our site based in Reading. Working at this location will allow the successful candidate to enjoy discounted benefits whilst gaining high quality experience within the security industry. Full training and a quality induction is provided for the successful candidate.

Paying £9.18 Per Hour for guaranteed 45 hours per week, this role would be ideal for a security professional who has a customer service orientated approach; looking to further their working experience within a retail security environment.

Main Duties
  • Acting as a visual deterrent on the shop floor - able to deter and when required safely detain offenders in accordance with H&S training, ZAP, ASCONE
  • Utilising the store security systems, CCTV, EAS gates, etc, to support the security activity.
  • Investigating any losses, empty packaging, support enquiries regarding known offenders.
  • Reporting incidents to Crime Centre on a company provided device
  • Completing routine patrols of the store to ensure customer safety and maintaining a strong security presence
  • Recording completed patrols in daily activity sheets in liaison with the store point of contact.
  • Completing full and accurate incident reports and company documentation
  • Attending the store briefings to provide a security update.
  • Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
  • Maintaining a safe and secure environment for all. You will report into the operations manager


Person Specification
  • Unrestricted right to work full time in the UK for a minimum period of 12 months
  • Door Supervision or Security Guarding License essential.
  • Excellent communication skills are required both written and verbal.
  • Have a five - year check able employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period
  • Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

Desirable experience
  • Previous experience of working in a retail Security role


• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

Additional Information

It's the little things that count:

Competitive holiday entitlement - 28 days annual leave
• Generous Staff Discount at 20% (subject to policy)
• Pension scheme
• A personal learning hub that provides access to additional training
• Full uniform provided (free)
• A wide range of discounts with selected companies
• Overtime availability
• Paid breaks
• Career Progression opportunities
• A personal portal for rota planning, annual leave booking and company information

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

This Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

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Reading, England, RG1, United Kingdom

  • Ad ID:  14820852
  • Ad Type:  Offered
  • Posted on:  30/06/2020, 13:11
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