More about the roleJoin a team that is changing millions of lives. Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? About this opportunity Credit Collection Specialist, do you want to join an international team in the UK within an innovative fast-paced medical device company? Grab your chance and make good use of your finance skills and affinity with medical devices!Your mission is to manage credit collection for our customers in the UKAs a Credit Collection Specialist you will be responsible for the outstanding invoices to our company and ensure timely payments by our customers. You will pro-actively signal payment issues with debtors and follow up by phone, email and letter. Also, you will coordinate the follow up with external (legal) collection in line with procedure. You will work on solutions in close cooperation with Sales and Customer Service to ensure a smooth customer experience. You will work on a dedicated list of British and Irish Dental Clients making sure that your ledger is always up to date and in line with the companies KPI’s.In this role, you will… As a Credit Collection Specialist, you will manage outstanding and overdue receivables in order to minimise the risk of non-receivable accounts. You will have daily contact with customers based on the latest Accounts Receivable aging list, to actively engage the customer in conversations regarding credit management and payment proposal. You will also support in the allocation and processing of customer payments by either bank transfer or our online portal. You will liaise with the Customer Service and other operational departments to support in solving queries and disputes on account. Other tasks will include the review of credit exposures, risk factor and bad debt reporting.In this role, you’ll need … Excellent Credit Collection experienceExcellent written and verbal communications skills in English; Other European languages are a bonus.Essential experience: SAP and proficient knowledge of MS Office (Excel)Desired experience: SAP BI reporting tool; process mapping and development Good attention to detail and due diligenceYou recognise yourself in the following: team player, good communicator, organised, pro-active and customer focused Sound like a good fit? Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. About Align Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our Applicant Privacy Policies for additional information. Global Diversity Statement:At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.