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Experience Lead

  • Job Type: Permanent


As a new role within the agency overseeing creative output globally, the Experience Lead will be building out and leading our full-service creative studio focused on IoT innovation programmes - an even blend of connected packaging work alongside connected devices and retail installations.

This job is all about creative output: internal and client-facing.

This role will be responsible for strengthening a multi-disciplinary creative function, including design strategy, user research and user experience design.

  1. Lead the studio team
    • Head the team focused on building digital experiences and products, encompassing design, UX, UI, strategy and product people
    • Build on our talented team whilst leading and empowering them to grow and develop
    • Serve as a coach and mentor to the creative team
  2. Deliver the very best, award winning work
    • Own the creative output and ensure we deliver the very best, award winning work.
    • Lead the integrated design delivery from inception through to construction
    • Strengthen all phases of the design process, including research, conceptual design, prototypes, visual design and usability testing
    • Build a strong creative culture and help create experience, services and products that enrich people’s lives and deliver to our client objectives.
    • Accountable for creative delivery and quality design output across all projects
  3. Support our growth plans
    • Help to set the creative design vision within the UK and global SharpEnd business.
    • Leveraging your expertise and network to hunt for new opportunities
    • Lead the creative response across new business opportunities and support the conversion of opportunities.
    • Drive creative workshops and lead from the front


  • Background spanning both the design and strategy creation of digital experience, products and services
  • Experience across FMCG/CPG, Beauty, Fashion and Luxury
  • Leadership experience in growing and nurturing teams
  • Measurable achievements in developing accounts within an agency/consultancy environment
  • Ability to lead the hands-on creation and design of experiences, products and services, from proposition strategy through to design implementation
  • Leadership skills and a proven track record of growing and fostering the culture of creative teams, including coaching and mentoring
  • Strong problem-solving capabilities and an analytical mind with a focus on customer centred design
  • Great client and stakeholder management skills to influence across multiple teams at all levels
  • Job Type: Permanent

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London, England, London, EC2V, United Kingdom

  • Ad ID:  19202282
  • Ad Type:  Offered
  • Posted on:  13/02/2021, 02:57
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