Census officers Contract duration2nd intake; 16 March to 29 April 20213rd intake; 23 March to 29 April 2021Hours 2nd intake; 15, 25 or 37 hours per week3rd intake; 15 or 37 hours per weekSalary dependent on locationBand 1 - £14.61Band 2 - £12.64Band 3 - £11.22Flexible working hours within these times:Monday to Saturday: 9am – 8pmSundays and bank holidays: 10am – 4pm60% of your hours must be between:Monday to Friday: 4pm – 8pmSaturday: 9am – 8 pmSunday: 10am – 4pmPersuasive people make the censusThe census is a survey of the entire population of England and Wales that happens every 10 years. It’s run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales.The information we collect is used to make decisions that affect everyone – things like how many schools, surgeries and hospitals we need.To make the census a success, we need a team of active, confident officers who can encourage people to complete the Census 2021 online questionnaire.The roleIn this important, temporary role, you will be given a daily workload of household addresses that are yet to complete a census questionnaire. You will visit the addresses and help householders complete their questionnaire – either yourself or by referring them to available support. This will usually happen on their doorstep, but you might also occasionally support your colleagues at community completion events.Although you will work independently, you will be in a team, with a team leader who will help you settle in. You can fit your hours around other commitments, as long as you work within the hours specified.About youWe’re looking for motivated individuals who can maintain accurate, timely records and keep the public’s information safe. You will need plenty of resilience because you will be knocking on doors and meeting people from all walks of life.Some residents will have objections to filling in the questionnaire, and you will need to be confident, encouraging and engaging to help them overcome these barriers.You will also have excellent customer service skills, be at ease using smartphones and apps, and be able to stay professional and calm in challenging situations.You must be prepared to travel in this role, although the distance will vary depending on where you work. You might need a current, full UK driving licence and use of a motor vehicle that’s insured for business use. We will pay travel expenses for this.For roles in Wales, knowledge of Welsh would be an advantage.To be considered for the role, you must be available for intake 1 from 1 March 2020 to 29 April 2021, for intake 2 from 16 March to 29th April 2021 and for intake 3 from 23 March to 29 April 2021 inclusive.People make the census. If you’re looking for temporary work, and you’re interested in making Census 2021 a success for everyone, apply for a census officer roleWe can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules.COVID-19Your health, and that of our field staff, is very important to us. We’ll be following the government’s safety guidelines about the coronavirus (COVID-19). Appropriate PPE (Personal Protective Equipment) will be provided to all staff. Social distancing will be maintained throughout the operation.