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Police Staff / Payroll and Pensions Contract Manager / Grade H / People Services / Headquarters


Payroll and Pensions Contract Manager

People Services

Grade H (£43,830 - £49,023)


Closing Date: Friday 3 rd July


Merseyside Police is a modern force with traditional values and serves a population of 1.5 million people. Our Force covers a geographical area of 647 square kilometres and currently employs over 6,000 people in a variety of roles. We are committed to putting our communities first, preventing crime, protecting people and pursuing offenders.

We are currently seeking a talented individual to join our payroll and pensions team. This is a fantastic opportunity for an experienced payroll professional looking to take the next step in their career.

The job purpose is to be responsible for the contract management of the outsourced functions for Payroll and Pensions by Third Party Administrators, developing and implementing strategies to ensure the effective delivery of these services.

Key Responsibilities
  • To manage the Payroll and Pensions contracts, via the Third Party provider,
  • To proactively manage the relationship with the Payroll and Pensions providers in order to assess and monitor that external resources are being used efficiently and cost effectively
  • To develop and operate quality systems and procedures within the unit including the development and implementation of Service Level Agreements and Key Performance indicators
  • To recommend appropriate levels of payment to the contractors in line with performance targets and contractual sanctions
  • In conjunction with Procurement conduct benchmarking and retendering activity for both payroll and pension contracts
  • To research, develop and implement policies and processes, which are pertinent to pay and pension practices and which conform to statutory guidelines, audit requirements and organisational constraints
  • To deal with disputes in accordance with various stages of the Disputes Resolution Procedure
  • To ensure prompt notification to serving officers/staff of changes to pension/pay related rules and working practices.
  • To communicate and co-ordinate contract activity to anticipate operational and contractual development/problems and ensure that senior management are made aware to facilitate the negotiation of contract charges.

Knowledge & Experience
  • The post holder should be a member of the Institute of Payroll Professionals (IPP) or give a commitment to obtain membership.
  • Appropriate knowledge and understanding of the administration and provision of payroll and pension services, together with experience of working within Police Regulations, Police Staff Terms & Conditions, Police Pension Regulations and Local Government Pension Regulations
  • A good understanding of the customers/users of the services and the implications of change for those parties, in order to maximise added value and minimise the impact of problems on the service and its customers.
  • An understanding of contract management procedures and techniques, together with a detailed knowledge of the contracts, the agreed outputs, quality standards and measurements for the effective evaluation of the provider's performance.
  • The ability to effectively negotiate and influence, ensuring optimum service delivery is secured when contract notices are required.


In return for your commitment, you will receive:
  • Competitive salary
  • 32 days holiday including bank holidays (pro rata) - increasing with length of service
  • Local Government Pension Scheme
  • Family friendly policies
  • Continuous professional development
  • Flexi-time Scheme
  • Parking on-site
  • City Centre Location

Please note due to the volume of applications we receive, we reserve the right to close the vacancy prior to the published closing date.

Guidance notes are attached, please ensure that you read these before completing your supporting evidence.

Police Officers who have given notice that they are retiring within the next six month period can apply for Police Staff vacancies that are advertised externally. If successful the applicant must be in a position to commence on a date specified by the hiring manager.

Please base your evidence on the knowledge and experience on the attached Questionnaire utilising the competencies contained within the Competency Value Framework

Please click here to view the Competencies Values Framework

Equality Act 2010

Any candidate who has a disability as defined by the Equality Act 2010, is required to inform us, in order to ensure that 'reasonable adjustments' can be made. Our policy, at the stage of interview, is that we will ask all candidates whether we need to make any 'reasonable adjustments' in accordance with the Equality Act 2010. Under the Equality Act, a disabled person is someone with a physical or mental impairment, which has a substantial and long-term adverse effect on their ability to carry out day-to-day activities.

Positive Action

Merseyside Police are proud to use Positive Action to redress the balance of under representation our team will offer advice, guidance and support throughout the recruitment process to candidates from under-represented groups. For more information please refer to our Positive Action page

Candidate Guidance Notes Payroll and Pensions Contract Manager JDQ 2015

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Liverpool, England, Merseyside, L3, United Kingdom

  • Ad ID:  14833575
  • Ad Type:  Offered
  • Posted on:  30/06/2020, 13:24
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