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Debt Management Administrator


Debt Management Administrator
12 months fixed term contract
Full time (37 hours per week)
Location: Hertfordshire County Council, SG13 8DQSalary: from £17,750 dependent upon experience

About the Role:
This is an operational role that is responsible for Debt Recovery for Hertfordshire County Council.  Reporting to The Debt Management Team Leader the post holder will be responsible for recovery of debt, Customer Care, Adherence to Serco’s Data Protection and System Security policies, Communications. The role will also include responding to and answering queries in accordance with agreed timescales.

About you

The successful candidate will have a high level of understanding and expertise with integrated Accounts applications (SAP Finance experience would be desired), excellent communication skills

and experience within credit control or similar experience.


Why Serco?

Meaningful and vital work: Working within a council partnership at Serco means that you’ll play a critical role in ensuring that clients continue to receive the support that they need.


A world of opportunity: It takes a diverse team to support a council and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.


Great people: Councils are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the partnership.


What we offer

Up to 6% contributory pension scheme.Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.The chance to make a positive difference to the wider public.Interesting, varied and enjoyable work.A company that recognises your contribution.


About Serco 

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.




Please click on the apply button to complete your application.


Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 (select option 1) as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

Get directions

Hertford, Bayford, England, Hertfordshire, SG13, United Kingdom

  • Ad ID:  17434512
  • Ad Type:  Offered
  • Posted on:  29/11/2020, 06:06
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