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Network Security Engineer


Job Category: IT / Computing / Software Job Location: East London, East London, UK Reports to: Network Security Team Lead Job Purpose: As a member of a team of experienced Network Security Engineers you will monitor, manage and support highly secure, complex network environments for a portfolio of blue-chip and SME Customers. Key Interfaces: Head of Operations, Service Delivery Managers, Network Security Engineers, SOC Analysts, Vendors. The Role Will Involve: Ownership of incident tickets, driving trouble-shooting, service restoration and remediation Ownership of change tickets, ensuring is captured and maintained Identification and mitigation of security threats Co-ordination of vendors assisting with on-going TAC cases Daily/weekly/monthly reporting to internal and external stakeholders Maintenance of internal IT systems in adherence with ITC"s policies and standards Assisting senior engineering tiers with project-based configuration and deployment work Offsite technical implementation, installation and configuration of hardware when required Technical ownership and maintenance of identified systems Quality assurance of Incident and Change tickets Attending meetings as required to facilitate efficient and effective operational service delivery Occasionally needed to participate in conference calls outside of UK Business hours Participating in an Out of Hours rota in support of Network Security Engineers Assisting with training of and knowledge transfer to more junior team members in areas of expertise Maintaining knowledge of ITC Policy, Standards, Process, Procedures and Guidelines Maintaining a high standard of technical knowledge and certification Helping to control costs by identifying suitable areas for attention and working efficiently. Technical training on Managed Security Services delivered from the Operations Centre to be able to provide support. We are Looking for Someone With: Experience in working with Service Now (desirable) The ability to communicate fluently and confidently to a high standard in both written and verbal English (essential) Previous experience working in an IT Helpdesk environment (desirable) Demonstrable competence and capability in a L2 network support role (essential) Confident working knowledge of Cisco ASAs, VPNs, Cisco routing and switching administration via GUI & CLI (essential) Ability to cope successfully under pressure and with shifting priorities Experience of working in fast-paced, high pressure environments Support creation and improvement of process, procedures and tooling Experience in 2 or more of the following areas, ideally at a support level (essential) Firewall Management: Cisco ASA and FTD, Checkpoint, Palo Alto, Fortinet 2FA: CryptoCARD/RSA Load Balancing: F5, Riverbed Steelhead MVIS: Forescout, CounterACT, Qualys Monitoring: SolarWinds The below certifications or equivalent work-related experience: Cisco CCNA (essential) Cisco CCNA Security (essential) Cisco CCNP R&S (desirable) ITIL foundation (desirable) Location : This role is based in our world class Operations Centre in our Canary Wharf office, which due to UK Government guidelines is currently operating on a remote basis, with access to the office as required. Travel: Occasional travel may be required depending on project work undertaken. Working hours: Our Operations Centre operates 24/7/365. This role follows a dedicated shift pattern Benefits: 24 Shifts annual leave Pension scheme Private health insurance Enhanced maternity and paternity leave Death in service life cover Shopping discounts Cycle to work scheme Season ticket/gym loans Online wellbeing centre Free tea, coffee and fruit And more This is intended to convey information essential to understanding the scope of the role and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. This job was originally posted as

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London, England, London, W1J 7NT, United Kingdom

  • Ad ID:  18974390
  • Ad Type:  Offered
  • Posted on:  26/01/2021, 02:55
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