Network Engineer - LONDON Network Engineer Salary & Benefits: Competitive plus benefits Department / Function: Information Technology Location: London and Birmingham The Role: We are recruiting for an experienced Network Engineer to join our expanding Infrastructure team The Opportunity: o To provide BAU operational support across a wide range of customer network infrastructure, including health checks and reporting. o Managing incidents, problems, requests and changes in line with ITIL best practice and ensuring that SLA's are maintained. o Delivery of project-related tasks such as the installation of new network equipment o Creation of network diagrams and documentation o Ensure that customer environments adhere to established standards and frameworks, meeting any compliance requirements at all times. o To input into the design and implementation of new network platforms, including the creation of associated documentation (HLD / LLD, support documentation etc.) The Person: o A high-level of technical knowledge and experience of core networking technologies in enterprise-level deployments. o Ability to troubleshoot complex, technical, multi-site and multi-disicpline incidents and problems. o Detailed technical knowledge of multi-vendor network technologies gained in a hands-on technical support role. o Hands-on experience of firewall and security appliance configuration and management. o ITIL certification and experience of working within the framework. o SC level security clearance is desirable, but not essential.