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Head of SME Lending

Description

Are you an experienced product leader? Can you act as a strategic thinker and a strong influencer? Do you have an eagerness to create fans by developing excellent customer solutions? If yes, then we may have the role for you! As the Head of SME Lending, you will manage the performance of the strategically critical lending book to small business customers. The book has grown dramatically through the lending we have written through the Bounce Back Loans scheme, and is an area of focus for the future as we land our capability & innovation lending initiatives for our customers. You will make sure that we deliver compelling propositions to customers, while generating attractive commercial returns for the Bank. So what would you be doing?... • Defining the SME lending strategy and designing a roadmap for the delivery of that strategy  • Taking ownership for the end to end product management of all SME lending products • Owning development and delivery of innovative new propositions, building on your understanding of customer needs and sources of insights  • Coaching the team to undertake commercial management for business products, focused on delivering significant growth in the SME lending book • Working closely with stakeholders from across the Bank, in particular Credit Risk • Building strong understanding of drivers of financial performance, as well as developing accurate forecasts and working with channel and finance stakeholders • Leading on key SME lending initiatives – from tactical fixes and incremental improvement projects to larger, strategic programmes requiring cross-functional teams and coordination • Making sure risk and product governance is effectively managed for your products, with oversight on conduct risks that apply, and how they are tracked and controlled for your product set • Keeping up to date with market developments, including growth opportunities, innovations, regulatory change and risks You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Able to work and learn quickly in a fast paced, fun and dynamic environment • Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Care about doing a great job and exceeding expectations with the quality of what you do And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Naturally, you will have extensive experience of strategy, product management and development  • You will have worked as a Head of SME Lending or Lead SME Product Manager in the past • We need you to be an established business leader and be confident in having open and honest conversations, making relationships at a senior level and influencing using a variety of styles • You will have proven experience in developing and taking new propositions to market, we need you to have strong commercial management skills  • It’s really important, that you have strong knowledge and understanding of risk management and regulations, you are skilled at leading high performing teams and be adept at providing coaching and support IMPORTANT FOOTNOTE; Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck! #LI-Loveyourjobatlast

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London, England, London, EC2V, United Kingdom

  • Ad ID:  18857098
  • Ad Type:  Offered
  • Posted on:  18/01/2021, 02:52
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