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EST 1985
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Serving classified ads since 1985.
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Head of IT

Description

Working for a global tech firm based in the heart of London

About Our Client

Technology firm based in the heart of Hemel Hempstead

Head of IT

  • To monitor and control and oversee the provision of services from the internal IT Team and selective vendors.
  • Develop a long term and short term IT Strategy.
  • To monitor, analyse and report upon the help desk system to ensure that the business needs for IT services are met within agreed service levels, initiating remedial action when necessary.
  • To work closely with the outsource to ensure clients needs are understood clearly and delivered in line with existing service level agreements.
  • To expedite help-desk issues that have been raised with the outsourced providers as necessary
  • To review, maintain and continuously improve IT processes and procedures to ensure the operations are appropriately supported and controlled, minimising the risk of business disruption from IT related issued (including cyber-attack).
  • To build on Cyber essentials certification and develop an improvement plan to address increasing cyber risks on the systems
  • To address cyber risks from business activities, developing necessary protocols and policies, e.g. travel to higher risk countries
  • To ensure quality IT support and infrastructure is provided to all employees in all locations
  • To manage office IT infrastructure, providing pro-active support to users as necessary and ensuring coherent and consistent architecture design
  • To lead on all IT-related aspects of business projects supporting system selection, specification and implementation (SharePoint/Teams; CRM; Dealflow; Mimecast).
The Successful Applicant

Head of IT

  • Team Management
  • Microsoft Stack - office 365, Share-Point
Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: Page House, 1 Dashwood Lang Road, Addlestone , Weybridge , Surrey , KT15 2QW

Get directions

Hemel Hempstead, England, Hertfordshire, HP1, United Kingdom

  • Ad ID:  14977496
  • Ad Type:  Offered
  • Posted on:  15/07/2020, 02:56
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