We're looking to hire a Head of Infrastructure to join the senior leadership team within our IT Function. Responsible for 3rd level Operations and major change across the infrastructure groups. We need you to create a high availability core infrastructure! Lead architects and engineers responsible for desktops/thin-clients, servers, networks, storage, data centres, VOIP, virtualisation and all hardware. Your Role: Responsible for strategic & tactical activities vital to support, design, deliver our underlying infrastructure. You're confident in a large, high volume, and constantly evolving environment. Handle system hardware, storage, networks, and vendor connectivity and solutions. Design highly repeatable (automated) processes and methods for consistent implementations and support. Connect with operations and the business sponsors to realise and deliver areas for improvement. Establish and maintain dedicated system and site metrics, determine and supervise needs and trends. Proactively prepare for new expansion or replacement, under-utilised infrastructure, which could be re-positioned or better aligned elsewhere. Design scalable and highly redundant, fault-tolerant infrastructure. With detailed attention to process, effectively minimise outages and problems. Develop and own the budget and financial aspects of Infrastructure Engineering. Aim to reduce the cost per transaction and provide seamless customer experience. Ensure compliance with IT strategy and policy through strong governance. Provide strong, authentic, credible and engaging leadership to those you lead and the executive sponsors with whom you interact. Perform as backup for the Director of Infrastructure and Operations UK in the International CIO’s Leadership team. Your Skills, Experience and Qualifications: Educated to a degree level, or equivalent. With ITIL (Version 3), Prince 2 or PMP. Expertise in high performance enterprise class computing environments Knowledge and experience of programme and project management associated with the delivery of new or changed infrastructure services Head or Director-level responsibilities for multiple teams or commensurate demonstrable experience and leadership. Must have hands-on experience in large-scale 24/7 enterprise environments hosting hundreds of servers, complex networks and multiple locations. Successfully delivered the architecture and design of infrastructure based services; including high availability, site security and disaster recovery. Evidence of progressive experience coordinating all aspects of computer and network architecture, design, delivery and support. Strong management and influencing skills. Powerful verbal and written presentation skills. Outstanding analytical & interpretive skills. Ability to run infrastructure operations to financial industry standards. High degree of organisational and planning capability on a strategic level Leadership which drives a high performance motivated culture. Adept at forward planning, anticipate future outcomes and quickly grasp and interpret salient information. Eligibility to work in the UK What we offer you: We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business. If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options. About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Please Note: Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.