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Senior Mortgage Consultant


Do you enjoy developing and coaching others? Do you have a passion for mentoring/coaching colleagues to be the best they can be? If you are CeMAP qualified, are currently providing mortgage advice and have coaching/mentoring experience then this role within our Direct Mortgages team could be for you. This is a telephone based role providing advice to our customers as a multi skilled advisor in all areas of business, whilst meeting all FCA/PRA regulatory requirements. The Senior Mortgage Consultant will mentor/coach and support our Trainee/Mortgage Consultants within the team acting as a role model displaying strong values and behaviours as set out within the Society`s performance programme. As a subject matter expert in the team you'll provide a high level of quality advice about our mortgage process and resolving any queries. You'll be proactive, be able to identify skills gaps in processes/criteria and be confident to present solutions to support the development of our Direct Mortgages team.  We're looking for Advisors with the ability to build trust and rapport with our customers/colleagues enabling you to provide an advised recommendation based on the customers' needs while supporting colleague's developments. You will need to be accurate, be able to deal with multiple sources of information and have excellent decision making ability as part of a high performing team. What are we looking for?  Full CeMAP or equivalent Ideally DipMap or equivalent qualified or a willingness to study for the qualification Currently providing mortgage advice Coaching/mentoring experience ideally qualifications or equivalent to demonstrate these additional skills Excellent organisational skills and the ability to effectively manage multiple sources of information Proven track record in achieving objectives and performance measures The ability to make viable decisions whilst working under pressure, maintaining speed and accuracy Excellent written and verbal communication skills. Is this a Certification Role? This role is subject to a DBS and fit and proper review under the FCA Certified Regime Why is Leeds Building Society a great place to work?  We're a mutual not a bank, which means we're owned by our members and are run exclusively in their best interests. In fact, our business is built on the idea of people helping people, whether that's saving for the future or buying their own home. We're proud to be the first financial services organisation to be awarded Leaders in Diversity. We don't believe in a ‘one size fits all' approach when it comes to working here so we provide a flexible inclusive working environment that suits all colleagues. We're a Sunday Times Best Company to work for, which reflects our commitment to support our colleagues with the environment, tools and training they need to be able to excel in their careers. We're committed to doing what's right for our members, colleagues and communities. We were the first national high-street financial institution to be awarded the Fair Tax Mark, we buy 100% renewable electricity for all our sites and have a charity partnership with Dementia UK. In addition every colleague has 14 hours volunteering each year. Our culture and colleagues are at the heart of everything we do. Interested in applying?  Click “Please Apply” below.  Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please contact us. Rotational shifts between 8.00am and 8.00pm Monday to Friday and 9.00am to 5.00pm on a Saturday Flexible working patterns will be considered Create an alert subscription based on this vacancy "We are member focused providing great service and products for our customers" – Chris

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Leeds, England, West Yorkshire, LS1, United Kingdom

  • Ad ID:  16127746
  • Ad Type:  Offered
  • Posted on:  07/10/2020, 02:47
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