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Site Reliability Engineer - UI Services

  • Salary Type: Per Annum
  • Salary: £40,229



Welcome to Mimecast, we are a highly accredited and multi award winning global cyber resilience SaaS vendor on a mission to stop bad things happening to good organisations.

We provide cyber security that helps thousands of organizations worldwide make email safer, restore trust and bolster cyber resilience. Mimecast helps organizations stand strong in the face of cyberattacks, human error and technical failure.

As a SaaS, the Engineering department is the back bone of our organisation. This community is built up of technically passionate and very smart people. Some of which are at the top in their field of expertise.

We have created a truly diverse and inclusive environment actively encouraging innovation and collaboration, all fuelled by Agile principles with fun being at the very core of everything this community does. 

Mimecast is looking for a Senior Site Reliability Engineer to join our UI Services team. To be successful in the role you will be passionate about solving complex technical problems, have exceptional analytical and troubleshooting skills and a desire to improve systems and processes within engineering. You will tackle a wide range of complex software and system issues, including monitoring distributed systems in multiple geographic locations, responding to and safeguarding the availability, reliability and performance of the Front-End services platform.

The ideal candidate will strive for continual improvement by contributing and assessing new ideas and innovations to meet short term and longer-term goals whilst at the same time accepting responsibility for day-to-day health of the services supporting our Front-End Web Applications.


You will work embedded in our UI services Engineering teams, to deliver our SRE mission:

  • Change management and delivery pipeline into production
  • Ensure safety, predictability, repeatability and auditability of all build and deploy processes
  • Monitoring, alerting, SLO tracking
  • Detection / early warning / self-heal
  • Facilitate emergency / incident response
  • Create, maintain and test for resilience & recovery
  • Provisioning / automating deployment infrastructure
  • Demand forecasting and capacity management
  • Efficiency and cost management
  • Performance and scalability of the services
  • Provide level of audit and control to security personnel

The ideal candidate will have some or all of the following:

  • Excellent understanding of:
    • Distributed Systems Architecture
    • Restful APIs and API driven System
    • Nginx & NodeJS
    • Strong background of traditional ops areas of expertise: Linux, Disk I/O, Networking, VPNs
    • Continuous delivery - principles and pragmatics of dealing with build pipelines, artefact repositories, zero-downtime deployment and modern software development
    • engineering best practices
    • Proving resilience via failure injection (chaos monkey), scalability via load and stress testing
    • Familiarity with docker and container ecosystem
    • Sensitivity to (but also boldness to influence) culture and behaviour across an organisation


  • Work at our fantastic new headquarters building.
  • Working from home on Wednesdays
  • An internationally diverse, sociable, dynamic team to work alongside.
  • Conferences (attending and/or speaking) and learning resources.
  • Company-wide tech talks with internal and external speakers, and a calendar of tech meetups hosted on the premises.


We offer a highly competitive rewards and benefits package including Employee Shares Purchase Plan (ESPP), season ticket travel loan, pension, private medical insurance for you & family including eye care, employee assistance program, life cover and a gym subsidization. 25 days annual leave + family leave and long service sabbaticals.

Office features: in our hyper modern and vibrant office space we provide breakfast, snacks, fresh fruit, soft drinks, good coffee & good tea all day long. Dress code is whatever you're comfortable in. MacBooks (specific to dept) or ThinkPads, iPhones, multi-screen setups and any other tech you need. Pet Projects innovation competition, Patent support & expertise, study assistance, social & charity events, volunteering time off and an in-house Uni.

Check us out here too….

  • StackOverflow:  stackoverflow/mimecast
  • Recent Post show casing our new office: linkedin/posts/bestworkplaces
  • Software Engineering blog: mimecast-engineering
  • Our YouTube Channel: youtube/mimecast


Job Summary
  • Title: Site Reliability Engineer - UI Services
  • ID: 2020-4853
  • Position Type: Permanent – Full Time
  • Salary: £40,229
  • Salary Type: Per Annum

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London, England, London, SE11, United Kingdom

  • Ad ID:  15149723
  • Ad Type:  Offered
  • Posted on:  04/08/2020, 02:52
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