The following conditions apply to the placing of an order for automotive advertising and /or Agent data feeds into Loot.
The contract starts from the point at which the data feed or a product is live, whichever is the earlier and any introductory offer has a maximum term of six months.
Any changes to contact details such as change of email, address, telephone numbers or company name must be received in writing and sent to [email protected] Tracking numbers may be used by Loot, calls may be recorded and retained for monitoring purposes for at least 6 months.
There will be no refunds due to non-receipt of data from third party systems. Loot undertake to publish data sent on your behalf and received from third party suppliers, we take no responsibility for errors in the data published as supplied. Where Loot is at fault for errors or non-appearance, we will only be held responsible from the point at which we are informed and will not be deemed responsible for any issues prior to the situation being drawn to our attention.
Where Loot is responsible for failing to publish new data, non-appearance of existing data, or significant errors in the display of data, any recompense will be made on a pro rata basis relating to the charges, number of vehicles affected, and period of error.
This agreement shall commence on the Effective Date and shall continue for an initial minimum period as specified in the Minimum Term Order Form, thereafter, running in perpetuity until terminated by either party giving 28 days’ notice to the other party in writing. This agreement cannot be cancelled during the Minimum Term. Where the agreement does not have a Minimum Term, for example an agreement for the provision of a product or service that incurs a one-off charge, the agreement cannot be cancelled once the product or service has been ordered. Where the contract constitutes an agreement for the provision of the opportunity for vehicle stock or products to be advertised on our site, charges apply regardless of whether this service is used. Cancellation of contract with a third party, including your DMS provider, will not constitute a cancellation with Loot.
Any notice given to a party under or in connection with this contract shall be in writing and shall be:
(a) sent by email to the address which has been expressly specified by the receiving party for such purpose ([email protected]).
(b) Any notice shall be deemed to have been received at 9.00 am on the next Business Day after transmission.
A Business Day in this section shall mean a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business. A notice given under this agreement is not valid if sent by email to an address which is not the Specified Address.