At Cygnet Health you'll have the chance to make a real impact on patients and their families. You'll be exposed to all kinds of new challenges and responsibilities, to ensure you continue learning and developing as you go.
As part of an organisation with an outstanding reputation for innovation in the sector, you'll benefit from a vibrant culture tailored to help you thrive, whatever your level or career goals.
Cygnet Hospital Woking offers a range of Adult Low Secure and Locked Rehabilitation and Recovery Services for men and women.
To provide a comprehensive secretarial, administration and information service to the Consultant Psychiatrists and MDT. You will be expected to co-ordinate and arrange activities with other medical secretaries and team admin to ensure that an efficient service is provided. The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, data capture, audio typing, communication and organisational and customer care skills. The post holder will carry out their duties in such a way to make a direct and positive contribution to the organisation of work. It is essential that the post holder should exercise initiative commensurate with the role and vital that confidentiality be maintained at all times. An essential part of the role is the ability to manage and prioritise own workload without direct supervision to ensure customer satisfaction and to adhere to Care Quality Commission standards & good practice guidelines.
In this role you will:
• Provide a high standard of secretarial support to members of the medical team. • Establish a good working relationship with clinicians and professionals involved in patient care. • Understand and demonstrate the appropriate need for discretion and confidentiality relating to all patients. • Prioritise and produce high quality reports including admission, discharge summaries and mental health tribunal reports. • Minute taking and Typing CPA (Care Plan Approach) Reports/Minutes/Care Plan Outcomes and liaising with the CPA Office regarding the same. • Create and maintain all patient PC records and paper files
We are looking for people who have:
• Excellent interpersonal skills with ability to communicate at all levels. • Experience of working in administration within a busy environment. • Good oral and written communication. • Well-developed skills in word and excel and databases. • Able to work effectively both independently and as part of a team. • Flexible and adaptable. • Responsible and service orientated. • Attention to detail.
In return we will offer:
• Annual holiday entitlement • A package of support for staff health and wellbeing • A generous company Pension Scheme • Group Life Assurance Scheme • Comprehensive Employee Assistance Programme (EAP) • Subsidised Meals
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.