Customer Services / Call Centres
Key Account Coordinator / Customer Service Agent
Days: Monday - Friday
Salary: £19 â 23k depending upon experience
An exciting opportunity has arisen for a Key Account Coordinator / Customer Service Agent to join our rapidly expanding customer service team, based in Redditch, Worcestershire.
You will be the key contact for nominated Accounts and end destination. You will ensure excellent communication exists between all parties and to anticipate problems and solve them, ensure all relevant account details are kept up to date and accurate, to monitor performance of the account and enable profitable growth and customer retention, providing updates through weekly calls, monthly review meetings and quarterly performance and ideas meetings.
All you need to be applicable for this position is to have some telephone based customer service experience, any previous account management experience would be highly advantageous but not essential.
We are looking to hire ASAP so if you meet the above criteria then please apply now!
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